(usa) Cake Decorator

Walmart Walmart · Retail · Catonsville, MD

This role is for a Cake Decorator at Sam's Club, focusing on driving member service, ensuring quality and consistency in bakery production, and utilizing digital tools for business decisions. Responsibilities include planning bakery productions, creating decorative designs, adhering to food safety standards, managing inventory, and resolving member issues. The role emphasizes teamwork, integrity, and customer service.

What you'd actually do

  1. Be a Team Member Collaborates with cross functional teams and helps educate other associates on tools tasks and resources communicates and develops interpersonal skills for providing customer service being flexible to the needs of the business maintaining instock levels and controlling shrinkage
  2. Be an Expert Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs following recipe measurement instructions working with a variety of products for example decorating bags tips nozzles to create decorative flowers and lettering on bakery items ensuring adherence to food safety standards sanitation guidelines cold chain compliance and inventory management operating maintaining and sanitizing equipment and demonstrating understanding of product and layout execution
  3. Be a Techie Leverages digital tools to drive sales improve the shopping experience and elevate associate engagement utilizing hand held technology to make immediate business decisions related to production merchandise ordering training and product quality with the member in mind adapting to new tools and encouraging others to use them
  4. Be an Owner Drives the performance of the bakery area ensuring quality and date control standards eliminating waste preparing for seasonal events that impact the bakery volume for example holidays graduations family events identifying member needs assisting members with purchasing decisions and resolving member issues and concerns
  5. Be a Talent Ambassador Being a brand advocate by valuing the members experience in Bakery and modeling high quality service and products interacting with associates to understand the roadblocks and assisting in training developing influencing and inspiring them for working in a style that is respectful supportive and team oriented

Skills

Required

  • customer service
  • bakery production
  • decorative design
  • food safety standards
  • inventory management
  • digital tools
  • hand held technology
  • teamwork
  • communication
  • problem solving

Nice to have

  • mentoring
  • training
  • product knowledge
  • layout execution