(usa) .com Systems Operator S4

Walmart Walmart · Retail · Lithia Springs, GA

This role involves maintaining the operation of system hardware and software through monitoring, preventative maintenance, and identifying/resolving performance issues. It requires responding to critical systems issues, supporting internal and external customers with system-related problems, and troubleshooting hardware and software issues. The role also includes performing daily administrative tasks and ensuring security measures are in place.

What you'd actually do

  1. Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates
  2. Coordinate and support security measures to safeguard information against accidental or unauthorized damage modification or disclosure
  3. Maintain operation of system hardware through monitoring functionality preventative maintenance identifying and reporting or resolving performance issues
  4. Provide support to internal and external customers by researching data on system and network related issues
  5. Respond to and resolve critical systems issues eg system or hardware down respond and follow up on urgent customer requests

Skills

Required

  • system hardware
  • system software
  • troubleshooting
  • communication

Nice to have

  • customer support
  • security measures
  • preventative maintenance