Position Summary...
What you'll do...
Who We Are We are a customer-focused team dedicated to helping small and medium-sized sellers grow on Walmart Marketplace. We support a diverse portfolio of sellers by driving scalable growth strategies, improving operational performance, and enabling adoption of Marketplace tools and programs. The Marketplace Account Management Central Team focuses on delivering consistent, data-driven support to help sellers succeed and provide great value to our customers. Role Summary We are seeking a results-driven Account Manager to support and grow a portfolio of small to medium-sized sellers on Walmart Marketplace. This role focuses on executing scalable growth strategies, improving seller performance, and driving adoption of key Marketplace programs. The ideal candidate is highly organized, data-driven, and comfortable managing multiple accounts in a fast-paced, high-volume environment. Key Responsibilities
- Manage a portfolio of small to medium-sized sellers, prioritizing opportunities based on business impact and growth potential.
- Execute standardized growth playbooks to drive improvements in assortment, pricing, inventory, and conversion.
- Monitor seller performance across key metrics (GMV, conversion, in-stock rate, fulfillment performance) and identify opportunities for improvement.
- Support catalog optimization efforts, including content quality, imagery, attributes, and discoverability.
- Drive adoption of Marketplace programs and services (e.g., fulfillment solutions, promotions, marketing tools) to support seller growth.
- Partner with sellers through structured communication (e.g., campaigns, outreach, or business reviews where applicable) to drive performance improvements.
- Identify and escalate seller issues through appropriate channels and follow through on resolution.
- Support onboarding and activation of new sellers using established processes and tools.
- Collaborate with internal teams (e.g., operations, product, support) to improve seller experience and remove friction points.
- Maintain strong organization and execution across a high-volume book of business.
Required Qualifications / Attributes
- 3–5 years of experience in e-commerce, marketplace, account management, or merchandising; experience supporting SMBs is a plus.
- Ability to manage multiple accounts simultaneously in a high-volume, fast-paced environment.
- Strong analytical skills with experience using Excel/Sheets and BI tools to track and interpret performance metrics.
- Solid understanding of e-commerce fundamentals, including assortment, pricing, content quality, and conversion drivers.
- Operational knowledge of inventory, fulfillment, and seller performance metrics.
- Strong communication skills with the ability to engage and influence sellers effectively.
- Highly organized, proactive, and execution-focused with strong attention to detail.
Preferred Qualifications
- Experience working with small or medium-sized businesses in a marketplace or e-commerce environment.
- Familiarity with marketplace tools and seller platforms (e.g., catalog management, fulfillment, promotions).
- Experience driving adoption of programs or tools at scale.
- Exposure to multi-category environments is a plus.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.