(usa) Manager, Technology Operations

Walmart Walmart · Retail · ISD - DGTC AR BENTONVILLE

Manager responsible for overseeing daily operations of technology platforms, systems, products, or applications, ensuring operational excellence, reliability, and performance of critical systems, while managing a team. Requires proficiency in mainframe environments (z/OS, DB2, IMS, CICS, MQ), job scheduling tools, security protocols, and operational monitoring tools.

What you'd actually do

  1. overseeing the daily operations of technology platforms, systems, products, or applications that are deployed to production
  2. ensures operational excellence, reliability, and performance of critical systems, while also managing a team dedicated to operational support
  3. collaborates with cross-functional teams to resolve incidents, implement process improvements, and maintain compliance with organizational standards

Skills

Required

  • mainframe environments (z/OS, DB2, IMS, CICS, MQ)
  • job scheduling tools (e.g., CA7)
  • security protocols (RACF)
  • operational monitoring tools (e.g., Auto Operator, I-Dash)
  • mainframe security practices
  • access provisioning/deprovisioning
  • privileged account management
  • compliance with corporate standards (e.g., RACF, password policies)
  • collaboration with cross-functional teams (DBA, Security, DevOps, Operations)
  • communication of technical concepts
  • maintaining operational documentation
  • following standard operating procedures
  • ensuring compliance with internal and external regulations
  • continuous learning

What the JD emphasized

  • Proficiency in mainframe environments such as z/OS, DB2, IMS, CICS, and MQ
  • 6+ years
  • Security Awareness
  • Documentation & Process Adherence