(usa) Manager, Technology Operations (last Mile Delivery)

Walmart Walmart · Retail · Bentonville, AR

Manager, Technology Operations responsible for planning, execution, and oversight of technology projects aligned with strategic objectives, managing program schedules, budgets, and risk mitigation. Focuses on the Catchment Operations team, modernizing store-to-customer catchment networks from legacy ZIP-based models to dynamic, pixel-level coverage, ensuring compliance with operational and regulatory standards to support efficient last-mile delivery and enhance customer experience. Requires expertise in program and financial management, stakeholder communication, and organizational strategy.

What you'd actually do

  1. Define and manage multiple technology projects within programs, aligning goals and deliverables with strategic objectives.
  2. Assess resource requirements, identify risks, and implement mitigation strategies to ensure successful project completion.
  3. Monitor project progress against milestones, leading cross-functional meetings to address issues and maintain program health.
  4. Oversee budgeting, expenditures, and financial forecasts to support effective governance and cost control.
  5. Build and maintain stakeholder relationships through clear communication and consensus-building.

Skills

Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
  • 5 years’ experience in project management, program management, program operations, or related area.

Nice to have

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
  • creating inclusive digital experiences
  • implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards

What the JD emphasized

  • Proven expertise in program management
  • Strong financial management skills
  • Excellent stakeholder communication abilities
  • Solid understanding of organizational strategy
  • Ability to assess risks and implement mitigation strategies effectively
  • Experience leading cross-functional teams
  • Knowledge of technology landscapes