(usa) Merchandising Lead

Walmart Walmart · Retail · Las Vegas, NV

This role at Walmart focuses on providing member service, assisting with purchasing decisions, managing sales floor operations, and overseeing associates. It involves tasks related to merchandising, inventory management, sales floor presentation, and ensuring compliance with company policies and procedures. The role also includes supervising and developing staff, and ensuring the quality and presentation of products. This is a customer-facing role within a retail environment.

What you'd actually do

  1. Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and services
  2. Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates
  3. Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment merchandising and completing paperwork logs and other required documentation according to company policies andprocedures
  4. Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagement
  5. Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandise

Skills

Required

  • Customer service
  • Merchandising
  • Sales floor management
  • Associate supervision
  • Inventory management
  • Compliance with company policies

Nice to have

  • Self-service technology assistance
  • Product knowledge
  • Issue resolution
  • Sales techniques
  • Safety procedures
  • Team leadership