(usa) Operations Manager

Walmart Walmart · Retail · Bossier City, LA

Operations Manager at Walmart responsible for overseeing store operations, ensuring compliance with company policies, managing staff, driving financial performance, and providing excellent customer service. This role focuses on traditional retail operations and management.

What you'd actually do

  1. Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and maintaining relationships with key individuals or groups in the community representing the company tovarious external organizations and championing companysponsored programs events and sustainability efforts to associates customers and thelocal community
  2. Ensures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reportsimplementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operationalreviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs andstrategic initiatives
  3. Provides supervision and development opportunities for hourly associates in assigned area by hiring training mentoring and actively listening toassociates assigning duties evaluating performance and providing recognition setting clear expectations communicating expectations consistentlyand effectively promoting a belonging mindset in the workplace and providing tour to teach feedback to ensure business goals are achieved
  4. Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved reviewing andevaluating PL Profit Loss statements assisting the management team in controlling expenses to ensure they are indexed to sales developingand implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs forbudget forecasting
  5. Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountabilityfor and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning

Skills

Required

  • Store operations management
  • Team leadership and development
  • Customer service
  • Compliance and policy enforcement
  • Financial management and P&L analysis
  • Asset protection and safety
  • Community outreach

Nice to have

  • Retail management
  • Sales and profit goal achievement
  • Process improvement
  • Talent acquisition and retention