(usa) Operations Manager I

Walmart Walmart · Retail · Tampa, FL

Operations Manager at Walmart responsible for managing the development and improvement of operational tools, reports, and customer-facing functionality. This includes defining project requirements, leading cross-functional teams, providing decision support through data analysis, supervising associates, and ensuring compliance with regulatory agencies, particularly for export shipments. The role also involves training export associates and driving continuous improvement in operational processes.

What you'd actually do

  1. Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional requirements providing subject matter expertise developing requirements providing solutions for complex problems that span multiple businesses functions and timeframes with new or existing tools and partnering crossfunctionally with product management merchandising engineering and other groups to drive projects
  2. Manages one or more work streams for the operations organization by designing project plans and leading a group of associates facilitating meetings involving stakeholder teams to analyze plan and implement project initiatives recommending appropriate operational processes developing and managing project requests and timelines by establishing project requirements communicating project status details timelines and available resources planning and executing resource allocation finalizing approving and delivering projects taking corrective action as necessary to drive project results communicating project plans and deliverables to key stakeholders identifying root causes and developing potential solutions for initiatives and making recommendations based on data and observation
  3. Supervises and manages associates and leaders in assigned area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers
  4. Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders developing training plans to improve the shipment process and maintaining compliance and service levels to internal and external customers
  5. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities

Skills

Required

  • Operations Management
  • Project Management
  • Process Improvement
  • Team Leadership
  • Data Analysis
  • Cross-functional Collaboration
  • Regulatory Compliance
  • Export Operations
  • Training and Development
  • Problem Solving

Nice to have

  • Performance Management
  • Business Acumen
  • Change Management
  • Customer Focus

What the JD emphasized

  • regulatory agencies
  • regulatory agencies
  • regulatory agencies