(usa) Optical Manager Nl1 - Sam's

Walmart Walmart · Retail · Springfield, IL

This role is for an Optical Manager at Sam's Club. The primary responsibilities include driving sales, ensuring effective merchandise presentation, managing inventory, overseeing customer service, ensuring compliance with policies and regulations, supervising and developing associates, and ensuring the quality of eyewear. The role also involves community outreach and maintaining Optical equipment. It is a customer-facing role focused on retail operations within the optical department.

What you'd actually do

  1. Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
  2. Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
  3. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
  4. Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
  5. Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Skills

Required

  • Sales management
  • Customer service
  • Inventory management
  • Compliance and regulatory adherence
  • Team leadership and development
  • Eyewear consultation and fitting
  • Optical equipment maintenance

Nice to have

  • Community outreach
  • Merchandise presentation
  • Budgeting and forecasting