(usa) Personal Shopper - Sam's

Walmart Walmart · Retail · Winston Salem, NC

This role is a customer-facing position focused on sales, membership, and customer service within a retail environment. Responsibilities include promoting products and services, processing memberships, managing inventory, and ensuring member satisfaction. It does not involve AI/ML development or research.

What you'd actually do

  1. Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals
  2. Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures following proper procedures for handling and disposing of hazardous materials following Company steel standard guidelines and correctingreporting unsafe situations to Management
  3. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders pulling items from shelves scanning items wrapping and palletizing items ensuring the accuracy of orders and invoices securing items until Members arrive and following up on outofstock merchandise to meet Member needs
  4. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
  5. Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services

Skills

Required

  • Customer service
  • Sales
  • Membership processing
  • Inventory management
  • Safety procedures

Nice to have

  • Communication
  • Problem-solving
  • Adaptability