(usa) Personal Shopper - Sam's (part-time) Nights & Weekends

Walmart Walmart · Retail · Scranton, PA

This role is a part-time Personal Shopper at Sam's Club, focusing on customer service, sales, membership promotion, and order fulfillment. It involves direct interaction with members, managing inventory, and ensuring accurate order processing. The role is customer-facing and sales-oriented, with responsibilities including promoting products and services, meeting membership goals, and maintaining facility safety. It does not involve AI/ML development or research.

What you'd actually do

  1. Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals
  2. Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures following proper procedures for handling and disposing of hazardous materials following Company steel standard guidelines and correctingreporting unsafe situations to Management
  3. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders pulling items from shelves scanning items wrapping and palletizing items ensuring the accuracy of orders and invoices securing items until Members arrive and following up on outofstock merchandise to meet Member needs
  4. Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services
  5. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices

Skills

Required

  • customer service
  • sales
  • communication
  • problem-solving
  • attention to detail

Nice to have

  • inventory management
  • forklift operation