Position Summary...
What you'll do...
Senior Manager, Learning & Development – Associate Development Role Summary The Sr. Manager, Learning & Development – Associate Development is a strategic, player/coach leader responsible for driving associate capability, career growth, and performance readiness across Walmart Connect. This role combines hands-on instructional design and facilitation expertise with strategic program leadership to deliver scalable, measurable learning experiences that accelerate associate success and leadership readiness. This leader designs and facilitates onboarding, continuous development, and leadership programs that connect learning directly to business performance outcomes such as productivity, retention, and promotion readiness. Reporting to the Director of Learning & Development, this role serves as both a strategic partner and practitioner, analyzing capability gaps, architecting learning paths, developing content, and coaching others to deliver best-in-class experiences for Walmart Connect associates. Key Responsibilities Strategic Learning Leadership
- Develop and execute a comprehensive associate learning strategy that aligns with Walmart Connect’s business priorities, talent goals, and performance metrics.
- Act as a player/coach, managing a small team of instructional designers and facilitators while personally leading design, development, and delivery of key learning initiatives.
- Conduct ongoing analysis of associate performance and skill gaps to identify opportunities for career development, leadership growth, and operational improvement.
- Serve as a trusted learning advisor to People and Business leaders, ensuring programs directly support talent strategy and business impact.
Needs Analysis & Learning Path Development
- Lead strategic needs analysis sessions with business stakeholders, HR, and functional leaders to identify capability requirements and learning priorities.
- Facilitate discussions with subject matter experts (SMEs) to extract knowledge and translate insights into structured learning objectives and deliverables.
- Design end-to-end learning paths (onboarding through leadership readiness) that are modular, measurable, and aligned to career progression.
- Build tiered curricula (101/201/301) that develop foundational, intermediate, and advanced skills aligned with competency models.
Program Design, Content Development & Facilitation
- Create and deliver learning programs across multiple modalities, Instructor-Led Training (ILT), Virtual ILT (vILT), e-learning, microlearning, and blended experiences.
- Apply adult learning, cognitive science, and UX principles to design high-impact, learner-centered content that fosters skill adoption and behavior change.
- Develop visually engaging and emotionally resonant learning materials using authoring and creative tools (Articulate Rise/Storyline, Adobe Captivate, Camtasia, Vyond, PowerPoint, Adobe Creative Suite).
- Facilitate key learning programs such as onboarding sessions, leadership workshops, and skill-based training events.
- Coach SMEs and facilitators on best practices for content delivery and learner engagement.
Continuous Development & Leadership Growth
- Lead the design and execution of Onboarding 2.0, creating immersive experiences that shorten ramp-up time and accelerate associate integration.
- Build and manage “everboarding” programs that provide ongoing, personalized learning for associates at every stage of their career.
- Partner with HR and business leaders to design leadership development programs for new and emerging leaders, emphasizing communication, coaching, and decision-making skills.
Measurement, Analytics & Business Impact
- Define learning KPIs and success metrics tied to associate performance outcomes (time-to-proficiency, retention, productivity, promotion readiness).
- Implement evaluation frameworks (Kirkpatrick/Phillips ROI) to measure learning effectiveness and its contribution to business results.
- Use data analytics and feedback to continuously refine programs, content, and learning paths.
- Report insights and impact to leadership, demonstrating the ROI of associate development programs.
Collaboration & Stakeholder Engagement
- Partner cross-functionally with HR, Business Leaders, Product, and People Analytics to ensure associate development initiatives align with enterprise priorities.
- Build collaborative relationships with SMEs, functional leaders, and People partners to ensure programs address evolving capability needs.
- Advocate for a culture of learning and growth by promoting participation, engagement, and accountability in development programs.
- Represent Associate Development as a strategic business enabler within Walmart Connect and across the broader Walmart ecosystem.
Minimum Qualifications
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 4 years’ experience in adult learning, training content development, or related area OR 6 years’ experience in adult learning, training content development, or related area.
**Preferred Qualifications: **
- 7+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven success in enterprise-level program design and delivery.
- Demonstrated expertise in training needs analysis, curriculum design, facilitation, and leadership development.
- Hands-on proficiency with instructional design tools and learning technologies (Articulate Storyline/Rise, Adobe Captivate, Vyond, Camtasia, PowerPoint, LMS platforms).
- Strong ability to extract information from SMEs and translate complex knowledge into accessible, impactful learning.
- Experience creating structured, modular learning frameworks (101/201/301) aligned to competencies and business outcomes.
- Proven record of linking learning to business results, such as improved retention, productivity, and internal mobility.
- Excellent facilitation, communication, and stakeholder management skills, with the ability to influence senior leaders.
- Bachelor’s degree in HR, Education, Organizational Development, or related field required;Master’s preferred.
- Certifications in Learning & Development (CPTD, ATD, Kirkpatrick, or similar) are advantageous.
Measures of Success** but Not Limited To**
- Improved associate ramp-up speed and engagement during onboarding.
- Increased participation and satisfaction with learning programs.
- Enhanced internal mobility and leadership readiness across teams.
- Demonstrable linkage between learning programs and performance metrics (productivity, retention, promotion rates).
- Positive stakeholder feedback on program quality, relevance, and business alignment.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-09401: The annual salary range for this position is $90,000.00 - $180,000.00 Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 4 years’ experience in adult learning, training content development, or related area OR 6 years’ experience in adult learning, training content development, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification, Supervisory experience
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.