(usa) Senior Manager, Technology Operations- Catchment Expansion

Walmart Walmart · Retail · Bentonville, AR

Senior Manager, Technology Operations focused on Catchment Expansion for Walmart's last-mile delivery. This role leads the planning and execution of technology programs, stakeholder management, risk mitigation, and performance monitoring to optimize delivery operations and enhance customer experience.

What you'd actually do

  1. Lead the planning, execution, and monitoring catchment expansion initiatives, ensuring solutions are considered at scale, and the rollout is come collaboratively.
  2. Develop and manage business case generation, project plans, rollout plans, and optimize resource allocation to meet program goals.
  3. Collaborate with stakeholders to translate business requirements into actionable technology solutions and foster productive relationships.
  4. Identify risks and develop mitigation strategies through scenario planning to ensure successful program delivery.
  5. Establish performance metrics, monitor progress, and implement continuous improvements to enhance operational efficiency.

Skills

Required

  • program management
  • business case generation
  • opportunity sizing
  • manage multiple projects
  • technology strategies
  • align projects with business objectives
  • stakeholder management
  • relationship building
  • effective communication
  • scenario planning
  • risk assessment
  • mitigation
  • define and monitor KPIs
  • SLAs
  • business operations
  • decision-making
  • continuous improvement
  • operational excellence
  • cross-functional collaboration
  • influence outcomes
  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area OR 7 years’ experience in project management, program management, program operations, or related area
  • 2 years’ supervisory experience

Nice to have

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations