Position Summary...
What you'll do...
Role summary: The (USA) Staff, Technology Operations role drives speed improvements across Walmart’s network, ensuring measurable impact on customer experience and business outcomes. This role partners with product, engineering, and operations teams to analyze performance, evaluate network changes, and identify opportunities to improve speed and reliability, especially during peak periods. You will lead cross-functional initiatives using strong program management, data analysis, and financial evaluation to deliver results. Success requires effective stakeholder engagement, clear communication, and the ability to translate insights into action, driving operational excellence and supporting strategic priorities. About the team: Our team focuses on enhancing speed improvements and measuring their impact on customer experience and business value. As a technology operations group, we collaborate closely with product, engineering, and store and fulfillment center operations to ensure sustained performance, especially during peak periods. This role supports Walmart’s executive goals by analyzing network changes and valuing future initiatives that drive speed. The team operates with high visibility, applying program management, financial oversight, and stakeholder engagement to deliver measurable results that advance operational excellence and strategic priorities. What you'll do:
- Partner with product, engineering, and operations teams to identify, prioritize, and implement speed improvement initiatives across stores and fulfillment centers.
- Analyze the impact of network and performance changes on customer experience, using data to quantify improvements in speed, reliability, and satisfaction.
- Build financial models to evaluate the business value of current and future initiatives, ensuring alignment with Walmart’s executive priorities.
- Collaborate with field operations teams to validate real-world impacts of speed improvements and identify additional optimization opportunities.
- Ensure strong stakeholder alignment through regular communication, updates, and executive-ready presentations on progress and results.
What you'll bring:
- Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights that drive business decisions.
- Experience working cross-functionally with product, engineering, and operations teams in a fast-paced, high-visibility environment.
- Financial acumen, with experience building business cases, forecasting impact, and evaluating ROI for large-scale initiatives.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau/Power BI) to measure performance and track key metrics.
- Clear and concise communication skills, with the ability to present insights and recommendations to senior leadership.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.