(usa) Store Manager - Supercenter

Walmart Walmart · Retail · Cross Lanes, WV

Manages store operations, merchandising, and associates to achieve sales and profit goals, ensuring compliance with company policies and maintaining customer service standards. Focuses on strategic vision, associate development, financial performance, and community outreach.

What you'd actually do

  1. Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations merchandising and company direction
  2. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover significant engagement issues inexperienced associates and recruiting challenges in an experienced highly competitive market requiring ongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition and belonging mindset in the workplace across multiple levels of the organization
  3. Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectively navigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationships with federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives
  4. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analytical business perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading the management team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase sales developing and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leading the analysis of economic trends and community needs for budget forecasting
  5. Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment for example significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customer needs complaints and issues are successfully resolved within company guidelines and standards

Skills

Required

  • Strategic vision development
  • Team leadership and development
  • Associate supervision and performance management
  • Recruitment and retention strategies
  • Compliance management
  • Financial management and P&L responsibility
  • Customer service excellence
  • Sales driving techniques
  • Operational efficiency
  • Asset protection and safety controls
  • Community outreach and engagement
  • Budgeting and forecasting
  • Problem-solving and decision-making

Nice to have

  • Experience with high turnover environments
  • Experience with significant engagement issues
  • Experience with challenging compliance requirements
  • Experience in highly competitive markets
  • Media relations

What the JD emphasized

  • high turnover
  • significant engagement issues
  • inexperienced associates
  • recruiting challenges
  • challenging compliance requirements
  • high levels of necessary controls
  • challenging media requests
  • highly challenging labor environment