(usa) Supply Chain System Operator - (mon-fri - 10 Am to 6 Pm)

Walmart Walmart · Retail · Baytown, TX

This role provides support to internal and external customers by researching data on system and network related issues, maintaining system hardware, and installing, monitoring, and repairing system hardware, software, and peripheral equipment. The role also involves responding to and resolving critical systems issues and customer requests related to orders, claims, billing, etc., by troubleshooting system-related issues. Daily administrative tasks, security measure coordination, and communication with individuals or groups are also part of the responsibilities. The role requires an Associate's Degree in an information systems related field or equivalent experience.

What you'd actually do

  1. Provide support to internal and external customers by researching data on system and network related issues
  2. Maintain operation of system hardware through monitoring functionality preventative maintenance identifying and reporting or resolving performance issues
  3. Install monitor maintain and repair system hardware software and peripheral equipment following design or installation specifications
  4. Respond to and resolve critical systems issues eg system or hardware down respond and follow up on urgent customer requests
  5. Respond to internal and external customer calls related to orders claims damages billing issues etc by researching and resolving systemrelated issues

Skills

Required

  • Associate's Degree in an information systems related field or 6 months experience as a Walmart Supply Chain associate AND 6 months experience in maintaining computer applications or 1 year's experience in an information systems related field

Nice to have

  • networking
  • troubleshooting
  • email
  • spreadsheets
  • word processing