(usa) Vision Center Manager L2- Store 7194

Walmart Walmart · Retail · Adel, GA

Manages a Walmart Vision Center, focusing on sales, customer service, compliance, and associate development. Responsibilities include merchandise presentation, sales forecasting, customer issue resolution, community outreach, eyewear quality assurance, and staff supervision.

What you'd actually do

  1. Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
  2. Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
  3. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
  4. Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
  5. Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Skills

Required

  • Sales management
  • Customer service
  • Compliance
  • Staff supervision
  • Merchandise presentation
  • Budgeting and forecasting
  • Problem resolution
  • Community outreach
  • Asset protection
  • Safety controls
  • Operational reviews
  • Quality assurance
  • Eyewear consultation and education
  • Prescription verification
  • Frame repair
  • Optical equipment maintenance
  • Open Door Policy
  • Relationship building
  • Goal setting
  • Adaptability
  • Continuous learning
  • Team building
  • Diversity and inclusion
  • Communication
  • Talent development
  • Recognition
  • Integrity
  • Ethics
  • Walmart values
  • Regenerative company principles
  • Customer focus
  • Data-driven decision making
  • Resilience
  • Courage

Nice to have

  • Performance-based bonus awards
  • Health benefits (medical, vision, dental)
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program