(usa) Vision Center Manager Nl2

Walmart Walmart · Retail · (USA) CA OCEANSIDE 02245 WM SUPERCENTER

Manages a Walmart Vision Center, overseeing sales, customer service, compliance, inventory, and staff development. Responsibilities include driving sales, ensuring proper merchandise presentation, resolving customer issues, maintaining compliance with company policies, supervising and developing associates, and providing quality eyewear services. The role also involves community outreach and upholding company values.

What you'd actually do

  1. Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
  2. Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
  3. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
  4. Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
  5. Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Skills

Required

  • Sales management
  • Customer service
  • Inventory management
  • Staff supervision and development
  • Compliance
  • Eyewear consultation and fitting
  • Optical equipment maintenance

Nice to have

  • Community outreach
  • Merchandising