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Job Category
User Experience
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are hiring a dynamic UX Designer to join our Digital Employee Experience (DEX) team. Our mission is to design meaningful, engaging, and accessible human-centered workplace experiences for our global workforce. As 'Customer Zero,' your job will be to solve our own internal business challenges by designing solutions directly on the Salesforce platform—proving the power of 'Salesforce on Salesforce' from the inside out. DEX works in small, focused teams tackling specific problems, building fast, and showing results weekly. We value systems thinking, thoughtful storytelling, collaboration, and a relentless drive to ship. To be successful in this role, you will bring a passion for craft, curiosity, and an eagerness to embrace our new AI-driven ways of working.
In DEX, we are fundamentally shifting our operating model: Everyone is a Builder. We don't see lines between roles; designers build, experiment with AI, and ship real things daily. You will immerse yourself in the end-to-end experience of your work, transforming insights into clear workflows, and shifting away from static mocks to demo-driven development where "a working demo beats a slide". If you want to use your UX skills to inspire teams, rapidly create amazing experiences, and set the standard for how AI changes work, we would love for you to join us!.
Responsibilities
- Act as an Accountable Builder: Collaborate in small, cross-functional squads (3-5 members) to own problem definitions, co-define solutions, and deliver outcomes within rapid 4-week cycles.
- Demo-Driven Delivery: Build prototypes to plan rather than plans to build POCs. Ensure that every piece of work produces a demo artifact linked directly to a Linear issue.
- Direct Implementation: Move beyond static mocks to directly solution with users, stakeholders, engineers, and product manager using AI tools to help implement and polish front-end details.
- Async-First Collaboration: Replace traditional ceremonies with async communication, leveraging Slack, short video updates, and public channels to share progress.
- User & Data-Centric Iteration: Distill complex problems to their core, evaluate design tradeoffs, and anchor the quality of your designs in real data and live user feedback rather than gut feelings.
- Cross-Functional Alignment: Serve as a collaborative bridge linking design, product, and engineering, while preparing materials to support research activities and producing clear accessibility and localization documentation.
Experience/Skills Required
- Deep understanding of user-centered design, with the ability to apply and adapt design system components into high-fidelity shippable solutions.
- A strong "Builder" mentality with a bias toward action, resilience in a time of constant change, and a willingness to let go of traditional solutions and processes to experiment with new methods.
- Experience or strong willingness to use AI coding tools daily to build, automate, and experiment.
- Strong communication skills, with the ability to pitch design rationale, give and receive actionable feedback in critiques, and navigate conflicting priorities diplomatically.
- Capability to integrate accessibility and localization considerations beyond basic compliance.
- Expert knowledge of current design tools, along with an ability to quickly learn new tools.
- 3+ years of UX Design experience and a related technical degree is required
**Nice to have: **Falling into the archetype of a "Strong Generalist" (highly skilled across multiple disciplines) or a "Deep Specialist" (top-tier expert in a specific niche like visual design or technical implementation).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.