Vaccine Customer Specialist

Merck Merck · Pharma · Mazowieckie Wojewodztwo, Poland

This role is for a Vaccine Customer Specialist at Merck, responsible for promoting the company's vaccine portfolio to healthcare professionals, building relationships, providing expert support, and achieving sales objectives. The role requires experience in the pharmaceutical Rx business, strong communication and customer relationship skills, and a scientific understanding of diseases and vaccines.

What you'd actually do

  1. establish and maintain meaningful professional relationships with Health Care Professionals (Medical Doctors, Nurses, Vaccination centers);
  2. provide expert support to the HCPs in the area of diseases prevention through vaccination with our company vaccines, to ensure customer satisfaction;
  3. deliver sales objectives as per allocated budget;
  4. act in accordance with our high ethical standards.

Skills

Required

  • Account Planning
  • Adaptability
  • Communication Methods
  • Creative Thinking
  • Customer Feedback Management
  • Customer Satisfaction
  • Customer Service
  • Hospital Sales
  • Interpersonal Relationships
  • Market Analysis
  • Marketing Strategies
  • Microsoft Office
  • Microsoft Outlook
  • Motivation Management
  • Pharmaceutical Sales Training
  • Product Information
  • Sales Calls
  • Sales Metrics
  • Sales Objectives
  • Sales Operations
  • Sales Pipeline Management
  • Sales Presentations
  • Sales Process Management
  • Sales Territory Management
  • Communicative level of English
  • PC literacy
  • Driving license [B category]

Nice to have

  • experience in pediatric/GP promotion will be an asset

What the JD emphasized

  • Min 3 years of experience in pharmaceutical Rx business