Vice President, Merchant Experience Product Manager - Lifestyle

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Consumer & Community Banking

Product Manager for a card-linked-offers platform and marketing business strategies, focusing on building product vision, roadmaps, and delivering capabilities. This role partners with Data Scientists to drive business value through advanced data products using ML/AI and generative AI solutions, while managing stakeholders and ensuring governance and regulatory compliance.

What you'd actually do

  1. Identify the needs of our stakeholders, research for best-in-class capabilities and innovative products, and develop an executable roadmap to deliver them in a complex and highly matrixed environment
  2. Define components and capabilities of Ad tech for audience segment creation, identity graph, customer and campaign budget forecasting, catalog, Ad decisioning, Reporting, optimize ad serving, etc.
  3. Partner with Data Scientists and Analysts, Data owners, and Tech leads, to drive increased business value through the creation of advanced data products using analytics, ML/AI and generative AI solutions
  4. Manage a wide set of stakeholders from product, sales, marketing, architecture, engineering, and controls to identify the best solutions
  5. Work with Data Use Council, Model Governance, and Product cabinet to design and implement solutions that abide by JPMorganChase governance, regulatory and contractual obligations

Skills

Required

  • 7+ years of Product Management experience within a marketing, advertising or technology team
  • Experience in product development, technology, or consulting position with exposure to rigorous and large-scale program implementations and product management
  • Experience in identifying and addressing program execution needs in a fast-paced environment with a high degree of ownership and accountability, while working on multiple priorities across a complex organization with multiple stakeholders
  • Great at balancing strategic objectives and creative thinking with immediate tangible execution
  • Experience in building data products and in working with Data Scientists to create and drive AI/ML initiatives
  • Subject matter expertise in defining and using ad manager/server technology or other similar technologies
  • Ability to partner directly with data science teams and technology scrum teams to translate product requirements into user stories for estimation and delivery
  • Outstanding written and verbal communication skills. Ability to clearly articulate product vision, strategy to senior leadership and requirements to engineering and delivery teams
  • Ability to build durable relationships, influence without authority, sell concepts internally, and actively manage decision-making across organizations
  • Experience with Agile methodology and best practices and ability to adapt Agile tools (e.g., Jira and Jira Align) to successfully manage all projects
  • Master’s degree in Finance, Economics, Mathematics, Statistics, or related field of study

Nice to have

  • Experience in media and advertising
  • Experience working on AWS public cloud platform and digital marketing
  • Experience in ad-tech, digital marketing, consumer banking, and/or consulting

What the JD emphasized

  • balancing the security, controls, governance and regulatory requirements
  • governance, regulatory and contractual obligations
  • AI/ML initiatives
  • generative AI solutions

Other signals

  • AI/ML initiatives
  • generative AI solutions
  • data products