Vice President- Product Delivery Lead

JPMorgan Chase JPMorgan Chase · Banking · Wilmington, DE +1 · Consumer & Community Banking

This Product Delivery Lead role in Card Pricing at JPMorgan Chase focuses on leading end-to-end UAT strategy and execution, managing a team of testers, and driving quality governance. The role involves identifying and implementing automation opportunities, ensuring adherence to regulatory requirements, and leveraging AI/GenAI tools to enhance testing processes.

What you'd actually do

  1. Own and lead end-to-end UAT strategy and delivery across Card Pricing initiatives, ensuring alignment with business objectives and release timelines, while creasing coverage and reducing cycle time
  2. Define and govern the UAT approach, test plans, execution strategy, including dependencies, risks, assumptions, and entry/exit criteria
  3. Oversee execution of complex pricing scenarios; ensure accurate results, evidence, and defect documentation
  4. Lead defect triage, prioritization, and resolution, partnering across Product, Technology, and Operations teams
  5. Reconcile results across test cycles, environments, and partner groups, driving resolution of discrepancies

Skills

Required

  • Bachelor’s degree or equivalent practical experience
  • 7+ years of experience in testing/UAT, including test strategy, planning, and execution
  • Prior experience in people management or team leadership
  • Strong experience with JIRA workflows and defect management, End-to-end testing lifecycle, Test management tools, SQL for data validation and analysis
  • Experience with Agile software development methodology
  • Strong written and verbal communication skills, including ability to prepare executive-level updates
  • Strong organizational and project management skills; ability to manage competing priorities under tight deadlines
  • Proven ability to collaborate effectively across cross-functional teams
  • High initiative, ownership mindset, and ability to operate in a fast-paced, ambiguous environment

Nice to have

  • Experience in Card Pricing, financial services, or regulated environments
  • Hands-on experience with test automation frameworks and CI/CD integration
  • Familiarity with AI/GenAI-enabled testing tools
  • Exposure to real-time systems and API-based architectures

What the JD emphasized

  • remove blockers and ensure delivery
  • continuous improvement