Home Lending Infrastructure as a platform will power AI solutions across conversational experiences (voice and chat), agent assist, and agentic workflows spanning the mortgage lifecycle—from application and underwriting through closing, servicing, escrow, and loss mitigation.
As a Product Manager in Home Lending Infrastructure - AIML, you will innovate new product offerings and lead the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- 5+ years of Product Management experience
- Experience building 0-1 product
- Develop a product strategy and product vision that delivers value to customers
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
- Build the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience/familiarity with document processing/document automation is preferred
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).