Vice President, Strategy - Card Services

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Consumer & Community Banking

This role is for a Vice President of Strategy in Card Services at JPMorgan Chase. The primary focus is on leading strategy, governance, and execution for a credit card program, managing executive communications, operating cadences, contracts, and financial transparency. The role will leverage AI-enabled tools to accelerate roadmap development and reporting, but the core function is strategy and business management, not AI/ML development.

What you'd actually do

  1. Own executive-ready presentations, business reviews, weekly/monthly updates, and ad hoc meeting materials with crisp storylines and decision asks.
  2. Translate complex topics into simple, decision-quality narratives that clarify tradeoffs, actions, and next steps for senior leaders and stakeholder forums.
  3. Design and run a high-discipline operating cadence, including governance calendars, leadership routines, action/decision logs, and risk/issue tracking with tight follow-through.
  4. Ensure strong meeting hygiene through clear agendas, pre-reads, outcomes, owners, timelines, and closed-loop execution.
  5. Build and maintain a system to document, track, and manage contractual obligations and commitments; proactively surface upcoming obligations, gaps, risks, and dependencies and drive timely resolution across stakeholders.

Skills

Required

  • 6+ years of experience in strategy, business management, strategy and operations, program management, management consulting, chief of staff, or a similar role supporting senior leaders.
  • Demonstrated ability to drive outcomes in matrixed, multi-stakeholder environments, including influencing without authority across competing priorities.
  • Demonstrated ability to create executive-ready communications, including presentations and business reviews, with clear storylines, decision framing, and tradeoffs.
  • Proven experience running operating cadences (governance calendars, routines, action/decision logs, risk/issue tracking) with strong follow-through.
  • Demonstrated ability to manage contractual obligations and commitments through structured tracking and stakeholder coordination.
  • Experience building repeatable processes and controls, including documentation and continuous improvement across stakeholders.
  • Experience partnering with finance on budget/expense and headcount forecasting and reporting with strong financial hygiene.
  • Strong executive presence and ability to work directly with senior stakeholders across the enterprise; strong relationship management skills.
  • Demonstrated ability to manage multiple priorities and deliver outcomes in a fast-paced environment, with strong independent execution and an owner mindset.
  • Intermediate proficiency using LLM-enabled tools to develop roadmaps and produce reporting that connects workstreams to measurable business outcomes.

Nice to have

  • Experience in management consulting or a similar environment requiring structured problem solving and executive-level storytelling.
  • Demonstrated ability to streamline and re-engineer operating routines for speed, clarity, and accountability.
  • Experience operating at the intersection of strategy and business execution, with strong business context and practical delivery orientation.
  • High degree of intellectual curiosity and comfort navigating ambiguity while driving structure and outcomes.

What the JD emphasized

  • 6+ years of experience in strategy, business management, strategy and operations, program management, management consulting, chief of staff, or a similar role supporting senior leaders.
  • Demonstrated ability to drive outcomes in matrixed, multi-stakeholder environments, including influencing without authority across competing priorities.
  • Demonstrated ability to create executive-ready communications, including presentations and business reviews, with clear storylines, decision framing, and tradeoffs.
  • Proven experience running operating cadences (governance calendars, routines, action/decision logs, risk/issue tracking) with strong follow-through.
  • Demonstrated ability to manage contractual obligations and commitments through structured tracking and stakeholder coordination.