Vision Center Manager L3

Walmart Walmart · Retail · (USA) NC THOMASVILLE 03503 WM SUPERCENTER

Manages a Walmart Vision Center, focusing on sales, customer service, compliance, staff development, and ensuring quality eyewear services. This role involves operational management, sales targets, and adherence to company policies.

What you'd actually do

  1. Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
  2. Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
  3. Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
  4. Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
  5. Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment

Skills

Required

  • Sales management
  • Customer service
  • Compliance
  • Staff supervision and development
  • Eyewear consultation and fitting
  • Retail operations management

Nice to have

  • Budgeting and forecasting
  • Community outreach
  • Asset protection
  • Safety protocols
  • Optical equipment maintenance