The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
Reporting directly to PayPal’s EVP & Chief People Officer, the VP of Talent Management and Belonging will lead the global strategy and execution of integrated talent programs, including Diversity, Inclusion, Equity & Belonging (DIE&B), across a workforce of 28,000+ employees in 35 countries. This role is accountable for shaping and leading PayPal’s global talent, leadership and workforce strategy from onboarding and learning & development to performance management, promotions, and succession planning while also driving organizational design and fostering an environment where employees can do their best work. A strong emphasis will be placed on embedding DIE&B and PayPal’s Leadership Principles into all aspects of the employee experience.
Job Description:
Responsibilities
Talent Management
o Design and implement a fully integrated, enterprise-wide approach to talent programs, including onboarding, learning & development, performance management, promotions, and succession planning, with a focus on skills, career growth, and a high-performance culture o Lead and scale PayPal’s global learning and development strategy, ensuring alignment with business and talent priorities o Develop and deliver leadership development programs to build a strong pipeline of future leaders o Partner closely with Compensation to evolve and implement pay-for-performance frameworks that reinforce a culture of accountability o Establish standards and frameworks for talent planning, including assessment of potential, retention risk, critical roles, promotion pipelines, and actionable development plans o Drive consistent, enterprise-wide standards for promotions, including executive-level processes
o Lead the evolution toward a skills-based organization, including the maturation of our skills taxonomies, internal talent marketplaces, and workforce reskilling strategies aligned to PayPal’s future-of-work priorities o Integrate AI and emerging technologies into talent management and learning strategies to drive personalization, scalability, and business impact o Partner with the head of Workforce Planning & People Analytics to build a world-class talent analytics capability, leveraging predictive insights to inform workforce planning, retention, internal mobility, and leadership pipeline decisions o Establish clear metrics and ROI frameworks to measure effectiveness and business impact of talent, learning, and DIE&B initiatives o Design and implement global career frameworks and internal mobility strategies to enable transparent career pathways and optimize deployment of talent across the organization o Define and drive enterprise strategies to enhance leadership effectiveness and organizational culture, including measurement frameworks tied to business outcomes and employee experience
Diversity, Inclusion, Equity & Belonging
o Lead accountability routines with the Board, CEO, and executive leadership team to drive measurable progress against DIE&B goals, including oversight of Employee Resource Groups o Design and implement programs that advance hiring, retention, and advancement outcomes, ensuring alignment with PayPal’s aspiration to reflect the customers and communities it serves o Ensure global scalability and relevance of DIE&B initiatives, including expansion of Self-ID efforts in partnership with cross-functional and regional teams o Activate and lead the DIE&B Business Council to embed inclusion and belonging into day-to-day business operations
Executive Succession and Pipelining
o Develop and execute executive succession strategies, including identification and development of high-potential talent, and oversee VP+ promotion processes o Design and lead leadership development initiatives to prepare successors for critical executive roles o Assess current and future leadership needs, identify pipeline gaps, conduct risk assessments and drive action plans to address gaps o Engage regularly with the Board of Directors to provide updates on executive succession planning and promotion strategies o Leverage data and analytics to measure the effectiveness and impact of succession planning efforts
Qualifications
o 15+ years of HR executive leadership experience, including 8+ years leading both Talent Management and DIE&B functions within large, global organizations o 12+ years of people leadership experience within a complex, matrixed HR environment o Deep expertise in executive talent management, succession planning, and executive selection o Strong background in organizational design and development; experience in IO psychology is a plus o Demonstrated strength in learning and development is preferred o Experience presenting HR strategies to Boards of Directors in publicly traded companies o Proven track record of designing and implementing enterprise HR strategies across leadership development, talent management, performance management, succession planning, and DIE&B o Strong business acumen, with excellent project management, critical thinking, and problem-solving skills o Experience leading large-scale, enterprise-wide transformation initiatives with multiple stakeholders o Exceptional communication and interpersonal skills, with the ability to influence at all levels o Advanced proficiency in MS Office (Excel, PowerPoint, Visio) and strong analytical capabilities o Strong consulting and storytelling skills, with a client-focused mindset and ability to build trusted partnerships o Strategic thinker with a data-driven approach to decision-making o Ability to manage multiple priorities and adapt quickly in a fast-paced environment o Proven leadership capability with the ability to navigate complexity and drive results o Solid project management experience and familiarity with HR technologies o Certification in assessment tools (e.g., MBTI, Hogan, SLII, FIRO-B, and/or CCL) preferred o Deep understanding of modern HR technology ecosystems, including talent intelligence platforms, learning experience systems, and AI-enabled workforce solutions o Experience leveraging external talent market insights and benchmarking to inform talent strategy and ensure competitiveness o Experience leading AI-enabled or skills-based talent transformations strongly preferred
Additional Responsibilities & Preferred Qualifications:
Subsidiary:
PayPal
Travel Percent:
0
- The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
New York City, New York | ($250,000.00 - $360,000.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($250,000.00 - $360,000.00 Annually) Chicago, Illinois | ($250,000.00 - $360,000.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
**Commitment to Diversity and Inclusion **
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.