Join JPMorganChase Wealth Management’s Chief Data Office to lead complex programs spanning multiple products (Client Information and beyond) with cross-LOB and cross-functional coordination. This role partners closely with Product Owners and technology teams to execute disciplined governance, integrated planning, and production readiness for Party & Account data products and an agentic experience layer.
Job Summary
As the VP Product Delivery Lead within the Wealth Management Chief Data Office, you execute end-to-end integrated solution delivery for a large, complex program anchored in Client Information (Party & Account) data products and an agentic experience layer. The role establishes governance and delivery discipline across products, lines of business, and functions, partnering with Product Owners and Technology, Control, and Operations teams to align scope and sequencing, build and maintain integrated plans, actively manage cross-product dependencies, and coordinate production readiness, cutover, rollout, and stabilization. The role uses firm-approved AI tools, with appropriate controls, to improve efficiency in producing and maintaining delivery artifacts such as integrated plans, meeting minutes, status reporting, RAID logs, dependency trackers, and runbooks.
Job Responsibilities
- Lead end-to-end program oversight across multiple products and workstreams, spanning Client Information and additional product areas as needed across lines of business and functions.
- Partner with Product Owners to create and maintain an end-to-end high-level project plan across products and releases.
- Define the program governance structure, cadence, and operating rhythm across stakeholders.
- Document program meetings, including decisions, open decisions, actions, and follow-ups.
- Identify and document cross-product and cross-workstream dependencies, ensuring coordination across Product Owners, technology teams, and other workstreams such as data remediation and business readiness.
- Analyze, report, and monitor program-level risks and issues, escalating when appropriate.
- Monitor progress against plans and provide regular progress updates to senior management.
- Chair working groups and program-level status forums to maintain momentum and delivery transparency.
- Provide standard status processes and tools, including dashboards, RAID logs, dependency trackers, and decision/action trackers.
- Document end-to-end current state and target state, including gaps and issues, and define phased scope for Day 1 (when applicable) and subsequent days across products.
- Create and maintain cross-product production runbooks, coordinate rollout and pilot execution, ensure test data availability, coordinate data quality issue resolution with Product Owners and technology teams, and manage post-production issues through closure.
Required qualifications, capabilities, and skills
- Deliver 8 years of program or product delivery leadership in complex, multi-workstream environments.
- Lead delivery across multiple Product Owners and technology teams, aligning scope, sequencing, and milestones across products and releases.
- Establish governance structures and facilitation discipline across cross-LOB and cross-functional stakeholder groups.
- Produce clear, auditable meeting artifacts, including minutes, decisions, actions, and follow-ups.
- Manage cross-product dependencies and coordinate delivery across parallel workstreams.
- Analyze program-level risks and issues and escalate with clear impact, options, and mitigation paths.
- Build and maintain integrated delivery plans and status reporting with consistent execution rigor.
- Coordinate production readiness activities, including release planning, cutover preparation, and communications.
- Create and maintain production runbooks and readiness checklists across multiple products.
- Coordinate post-production issue management, including triage, tracking, communications, and follow-through to closure.
- Use firm-approved AI tools to improve efficiency in creating and maintaining delivery artifacts (plans, notes, status reports, RAID logs, runbooks) with appropriate controls and governance.
Preferred qualifications, capabilities, and skills
- Deliver large cross-product programs in regulated or highly controlled environments.
- Partner effectively with senior stakeholders to align decisions and sequencing across competing priorities.
- Support phased delivery approaches (for example, Day 1 and subsequent days) across multiple products.
- Coordinate production cutovers and stabilization periods across multiple teams and workstreams.
- Demonstrate strong written communication and executive-ready program reporting.
- Apply disciplined operational rigor for release readiness, go-live coordination, and stabilization practices.
- Contribute to continuous improvement of delivery processes, standards, and reusable artifacts.