Web Content Strategy Specialist, Ford.com

Ford Ford · Auto · Dearborn, MI +1 · Marketing & Sales

The Web Content Strategy Specialist at Ford will lead the development and execution of content strategies for Ford.com, focusing on digital experience, storytelling, and optimization. This role involves managing cross-functional teams and agencies to ensure a consistent brand voice and improve content performance through testing and analytics.

What you'd actually do

  1. Provide strategic leadership across internal and partner teams to identify the storytelling across assigned segments of Ford.com
  2. Advocate for the brand voice when partnering with channel/platform and vehicle segment leads in crafting experiences across the customer journey
  3. Partner with analytics team to identify and define clear and measurable critical metrics – continually testing and optimizing content for performance against established KPIs.
  4. Manage the execution of site audience and content strategies for targeted experiences within the brand sites.
  5. Lead an ongoing test and learn content optimization calendar on .com, including A/B and multi-variant testing

Skills

Required

  • 5+ years of experience developing digital-based experiences, brand marketing and/or content strategy
  • Bachelor's degree

Nice to have

  • Strong knowledge and experience across ad-tech, SEO, web technologies/platforms, analytics suites
  • Experience with Adobe web and testing technologies
  • Significant experience in developing testing scenarios, executing and optimizing
  • Experience integrating experiences across channels and touchpoints to deliver an end-to-end connected journey for the customer
  • Solid understanding of the automotive industry, preferred experience in partnering with digital retailing
  • Excellent communication and presentation skills with proven track record to lead and encourage teams