Weekend Daytime Operator

RTX RTX · Aerospace · springfield, VA +1 · Digital Technology

This role is for an Operator responsible for 24x7 system operations, Tier 1 and Tier 2 troubleshooting, and maintaining the environment by identifying and restoring technical system anomalies. The position requires an active TS/SCI with Poly security clearance and experience with Linux commands.

What you'd actually do

  1. Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
  2. Maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
  3. Assist with installing upgrades, monitor system and network performance, initiate troubleshooting, and work with other organizations.
  4. Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

Skills

Required

  • Bachelor's degree and 5 years of relevant experience, or an Advanced Degree and 2 years of experience
  • Active and transferable U.S. government issued security clearance
  • Linux commands

Nice to have

  • Security+ certification
  • Experience in the Intelligence Community (IC)
  • Familiar with technical documentation
  • Strong customer support skills
  • Strong team player with good communication skills
  • Detailed problem tracking for system reports

What the JD emphasized

  • Active and transferable U.S. government issued security clearance is required prior to start date.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
  • TS/SCI with Poly - Current
  • Active and existing security clearance required on day 1