Workforce AI Specialist (incl Microsoft 365 Copilot) for Manufacturing Industry

Microsoft Microsoft · Big Tech · Tokyo, Tokyo, Japan · Solution Area Specialists

This role focuses on driving the adoption of Microsoft 365 Copilot and AI Workforce solutions within the manufacturing industry. The specialist will engage with senior decision-makers to identify opportunities, shape digital transformation strategies, and accelerate business outcomes using AI-powered productivity solutions. The role involves solution selling for cloud, SaaS, or AI-based products and requires a strong understanding of AI Workforce and AI productivity solutions.

What you'd actually do

  1. identify new partners by researching and discussing with partners on customer scenarios, lead conversations, and set up events within Microsoft
  2. collaborate with the "compete" global black belts (GBBs) to analyze competitor products, solutions, and/or services and implement strategies to position Microsoft against competitors in customer communication
  3. review feedback reports and coach others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience
  4. manage the end-to-end business of the assigned territory, conduct forecasting for accounts, and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities

Skills

Required

  • Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field
  • 5+ years of technology-related sales or account management experience
  • Fluent business-level proficiency in Japanese, including reading, writing, and verbal communication, with the ability to engage effectively with end users and customer stakeholders in Japanese.
  • Experience in solution selling for cloud, SaaS, or AI-based products
  • Strong understanding of AI Workforce , Microsoft 365, or AI productivity solutions
  • Proven track record of driving complex, multi-stakeholder deals and achieving revenue targets
  • Experience engaging with executive-level customers and influencing decision-making
  • Ability to collaborate effectively across internal teams and partner ecosystems

What the JD emphasized

  • 5+ years of technology-related sales or account management experience
  • Fluent business-level proficiency in Japanese
  • Experience in solution selling for cloud, SaaS, or AI-based products
  • Proven track record of driving complex, multi-stakeholder deals and achieving revenue targets