Working Student - Hw/sw Customer Engineer (m/f/d)

Intel Intel · Semiconductors · Munich, Germany

Working student role supporting customers integrating Intel computing products into embedded and industrial applications. Responsibilities include debugging HW/SW issues, optimizing performance, and collaborating with engineering teams. Requires basic knowledge of computer architecture and boot processes, with beneficial experience in embedded systems and debugging tools.

What you'd actually do

  1. Responding to customer support queries
  2. Reproducing and debugging customer issues using Intel reference design boards
  3. Present complex issues internally and externally
  4. Creating test automation and remote test setups
  5. Resolving technical problems and customer issues by research, debug and coordination with others

Skills

Required

  • Bachelor's or Master's degree in electrical engineering, computer engineering or similar
  • Motivation to work on challenging customer issues, using HW/SW debugging tools and measurement equipment
  • Basic knowledge of X86 computer architecture
  • Basic understanding of microcontroller or CPU Boot Process
  • Ability to read and analyze electrical schematics and PCB board files
  • Proficient in English language
  • Ability to collaborate with the team
  • Ability to work independently and be accountable for assigned tasks
  • Persistence and the ability to work through hard-to-find issues
  • Ability and willingness to learn new skills

Nice to have

  • Hands-on experience with microcontroller/embedded boards
  • Familiarity with SW debug-tools
  • Familiarity with HW measurement equipment, including Oscilloscope and logic analyzers
  • Familiarity with CAD tools (Cadence, Mentor, Zuken)
  • HW/SW/FW design experience

What the JD emphasized

  • Motivation to work on challenging customer issues
  • Persistence and the ability to work through hard-to-find issues
  • Ability and willingness to learn new skills