Workplace Assistant

Saronic · Defense · New Orleans, LA · People

This role is for a Workplace Assistant responsible for front-desk coverage, visitor management, workplace and facilities support, and administrative coordination to ensure a safe, welcoming, and well-operated office environment. It involves maintaining office readiness, coordinating visitor processes, managing supplies, and assisting with facilities needs. The role requires strong organizational and communication skills, attention to detail, and proficiency in workplace tools. It is not directly involved in AI/ML development or deployment.

What you'd actually do

  1. Serve as the first friendly point of contact; greet visitors and manage check-in processes to ensure a professional, warm and welcoming experience
  2. Maintain office readiness, including cleanliness, organization, and overall presentation
  3. Coordinate visitor management processes, including pre-registration and compliance with security protocols
  4. Partner with Security to manage access, visitor flow, and adherence to onsite policies
  5. Support day-to-day office operations, including office supplies, mail distribution, F&B re-stock and general administrative coordination

Skills

Required

  • Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organizational image
  • Strong organizational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneously
  • Excellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholders
  • Detail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processes
  • Experience supporting operational workflows, including data entry, documentation, and cross-functional coordination
  • Proficiency in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel
  • Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems
  • Ability to work independently while also collaborating effectively in a team environment
  • Strong problem-solving skills and adaptability in fast-paced or dynamic settings
  • Customer-service mindset with a focus on responsiveness, professionalism, and efficiency

Nice to have

  • Prior experience in administrative, coordination, or specialist-type roles preferred