Workplace Assistant

Saronic · Defense · Virginia Beach, VA · People

This role is an administrative and facilities support position, acting as a workplace assistant. Responsibilities include front-desk coverage, visitor management, office readiness, administrative coordination, and facilities support. It does not involve AI/ML development or deployment.

What you'd actually do

  1. Serve as the first friendly point of contact; greet visitors and manage check-in processes to ensure a professional, warm and welcoming experience
  2. Maintain office readiness, including cleanliness, organization, and overall presentation
  3. Coordinate visitor management processes, including pre-registration and compliance with security protocols
  4. Partner with Security to manage access, visitor flow, and adherence to onsite policies
  5. Support day-to-day office operations, including office supplies, mail distribution, F&B re-stock and general administrative coordination

Skills

Required

  • Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organizational image
  • Strong organizational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneously
  • Excellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholders
  • Detail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processes
  • Experience supporting operational workflows, including data entry, documentation, and cross-functional coordination
  • Proficiency in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel
  • Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems
  • Ability to work independently while also collaborating effectively in a team environment
  • Strong problem-solving skills and adaptability in fast-paced or dynamic settings
  • Customer-service mindset with a focus on responsiveness, professionalism, and efficiency

Nice to have

  • Prior experience in administrative, coordination, or specialist-type roles preferred