Workplace Associate

The Trade Desk The Trade Desk · Media · Bellevue, WA · Office Management

This role is for a Workplace Associate at The Trade Desk, a global technology company in digital advertising. The associate will support daily office operations, manage access, respond to maintenance issues, coordinate office communications, assist with onboarding, and organize events. The role requires strong organizational, problem-solving, and communication skills, with at least 1 year of experience in a fast-paced office environment.

What you'd actually do

  1. Working under the direct supervision of your onsite manager, act as a primary point of contact for the office and assist with daily operational workplace requirements, such as: access card management, light reception services as needed, food and beverage, procurement, facilities management, space planning, shipping and receiving, office culture and morale, and vendor management.
  2. Engage with employees at all levels of the organization to get the “pulse of the culture” within the workplace while providing a positive employee and guest experience for all.
  3. Manage guest and employee building access in coordination with building management.
  4. Respond in a timely manner to maintenance issues, such as my area is too hot/cold, chair is broken, desk isn’t working, coffee spills etc. by working with the building manager, approved vendors, and the local Workplace Manager.
  5. Regularly perform building walk-throughs to ensure areas are neat and clean (such as conference rooms and common areas), identifying and dealing with any immediate maintenance or safety issues and checking in with employees as needed.

Skills

Required

  • 1+ years of previous experience working in a fast-paced office or professional work environment
  • Excellent written and verbal communication skills, in both large and small groups
  • Full knowledge of MS Office Suite – Word/Excel/PowerPoint
  • Ability to lift 25 pounds

Nice to have

  • Experience within tech sector
  • Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail
  • Genuine interest in providing an outstanding level of service
  • Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service
  • Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions.
  • A creative mind with an ability to suggest improvements
  • Able to respond after hours to emergencies and able to work outside of designated hours as needed
  • Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities