Workplace Experience Specialist

Duolingo Duolingo · Consumer · Detroit, MI · People

This role is for a Workplace Experience Specialist at Duolingo, a company that develops educational technology. The specialist will lead the day-to-day operations of the Detroit office, including managing vendors, supporting local initiatives, and assisting with office budgets. The role requires experience in office management and employee experience, with a focus on creating a positive workplace environment. While Duolingo is an AI company, this role is not directly involved in AI/ML development or research.

What you'd actually do

  1. Lead all aspects of Detroit workplace - For our Detroit site spread across 2 floors, you will be responsible for the day-to-day operations (food & beverage, badge access, janitorial, visits/tours, etc), delivering high-quality workplace experiences for employees and visitors that reflect Duolingo’s values.
  2. Lead office initiatives and projects - You will help support tenant improvement and XFN projects in our spaces, such as construction, IT/AV.
  3. Manage others - You will help select and process invoices for local third-party providers such as food services, security, and facilities.
  4. Support Detroit’s local teams - You will assist with office budgets, including operating expenses, capital expenditures, and workplace expenses.

Skills

Required

  • 3+ years of dynamic experience supporting outstanding office environments with demonstrated success in employee experience
  • Strength leading cross-functional teams
  • Demonstrated experience identifying, partnering with, and leading various outsourced providers
  • Ability to uplift operational processes, including those that are new, nebulous, and constantly iterating
  • Excellent written and verbal communication skills
  • Collaboration and resilience to drive iterative, cross-functional change in a high-growth environment
  • Foresight to strategize the future of our workplace footprint with design solutions to scale
  • Bachelor’s degree in business, architecture, real estate, or a related field
  • Ability to work full-time from or relocate to Detroit, MI, and work in our office five days per week
  • Ability to travel up to 5% of the time to other office locations

Nice to have

  • Experience at a collaborative, growing tech company
  • Workplace operational experience
  • An eye for interior office design and tenant improvements
  • Passion for language learning or education