Workplace Technology Lead - London

Legora Legora · Vertical AI · London, United Kingdom · IT

This role is for a Workplace Technology Lead responsible for managing all technical aspects of an office space, including onboarding, hardware, AV, and physical security infrastructure. The role involves hands-on management, program management of installations, and oversight of technology spend. While the company has an AI-native workspace and mentions AI-assisted automation, the core responsibilities of this role are IT and facilities management, not AI/ML development.

What you'd actually do

  1. Own London's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
  2. Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
  3. Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
  4. Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring.
  5. Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.

Skills

Required

  • IT / workplace technology
  • AV
  • facilities-adjacent technical operations
  • running on-site buildouts end to end
  • program management
  • budget management
  • forecasting spend
  • hands-on
  • on-site presence
  • management

Nice to have

  • AV and conferencing at scale
  • room design
  • signal flow
  • acceptance testing
  • Neat
  • Zoom Rooms
  • Technical program management of physical installs
  • structured cabling
  • low-voltage cabling
  • commissioning of building systems
  • Physical-security infrastructure
  • badge / access-control
  • camera / CCTV
  • Verkada
  • Office network fundamentals
  • Meraki
  • local network spine
  • Endpoint and onboarding logistics
  • macOS provisioning
  • Jamf / Apple Business Manager
  • staging hardware for new hires
  • ITSM / service-desk platform
  • AI-assisted, agentic automation
  • Serval
  • ServiceNow
  • Jira Service Management
  • Freshservice
  • Zoom
  • 1Password

What the JD emphasized

  • 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.