Workplace Technology Lead - New York

Legora Legora · Vertical AI · New York, NY · IT

This role is for a Workplace Technology Lead responsible for managing all technical aspects of an office space, including hardware, AV, physical security, and onboarding. While the company's product is AI-native and they use AI-assisted tools internally, this role itself is focused on IT infrastructure and support, not on building or researching AI models.

What you'd actually do

  1. Own New York's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
  2. Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
  3. Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
  4. Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available.
  5. Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.

Skills

Required

  • IT / workplace technology
  • AV
  • facilities-adjacent technical operations
  • program management
  • hardware lifecycle management
  • vendor management
  • budget management
  • forecasting

Nice to have

  • AV and conferencing at scale
  • Technical program management of physical installs
  • Physical-security infrastructure
  • Office network fundamentals
  • Endpoint and onboarding logistics
  • AI-assisted, agentic automation
  • ITSM / service-desk platform
  • Neat
  • Zoom
  • Meraki
  • Verkada
  • Jamf
  • Apple Business Manager
  • 1Password

What the JD emphasized

  • 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.