Workplace Technology Lead - Sydney

Legora Legora · Vertical AI · Sydney, Australia · IT

This role is for a Workplace Technology Lead responsible for managing all technical aspects of an office site, including onboarding, hardware, AV, and physical security infrastructure. The role involves program management of physical systems during office buildouts and overseeing technology spend. While the company uses AI extensively in its product and mentions AI-assisted automation for ITSM, this specific role focuses on IT infrastructure and operations rather than direct AI/ML development.

What you'd actually do

  1. Own Sydney's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
  2. Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
  3. Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
  4. Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available.
  5. Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.

Skills

Required

  • IT / workplace technology
  • AV
  • facilities-adjacent technical operations
  • running on-site buildouts end to end
  • program management
  • budget management
  • forecasting spend

Nice to have

  • AV and conferencing at scale
  • room design
  • signal flow
  • acceptance testing
  • Neat
  • Zoom Rooms
  • Technical program management of physical installs
  • structured / low-voltage cabling
  • commissioning of building systems
  • Physical-security infrastructure
  • badge / access-control
  • camera / CCTV
  • Verkada
  • Office network fundamentals
  • Meraki
  • local network spine
  • Endpoint and onboarding logistics
  • macOS provisioning
  • Jamf / Apple Business Manager
  • staging hardware for new hires
  • ITSM / service-desk platform
  • AI-assisted, agentic automation
  • Serval
  • ServiceNow
  • Jira Service Management
  • Freshservice
  • 1Password

What the JD emphasized

  • 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.