Airbnb

Senior Connectivity Partner Manager for Airbnb's Hotels team in APAC, focusing on managing and growing strategic relationships with technical partners. This role involves driving business growth through seamless API/system integrations, revenue generation, and aligning technical capabilities with supply strategy. Responsibilities include managing stakeholders to achieve sales goals, providing technical support for API integrations, developing expertise in hospitality software, using data for strategic opportunities, and collaborating with internal teams like Product and Engineering. Requires 10+ years of experience in Connectivity or Technical Partner Management and 5+ years in partner-facing commercial account management, with proficiency in SQL, Sumo Logic, and Excel. Fluency in English and Japanese is required.

This role manages a team responsible for responding to law enforcement data requests across the APAC region, ensuring compliance with laws and Airbnb's policies. It involves collaboration with legal teams, development of policies, and tracking/analyzing legal requests.

Head of Homes Supply for Southeast Asia at Airbnb, responsible for shaping the growth and performance of the Homes business by leading a team to expand high-quality supply, strengthen host success, and enhance the guest experience. This role involves developing and executing acquisition strategies, experimenting with new supply sources, and collaborating cross-functionally to achieve business objectives.

Supervisor role focused on managing customer service teams, driving performance, and overseeing operational environments within Airbnb's community support. This role involves direct staff management, coaching, performance development, and ensuring high-quality customer support, with a focus on handling complex and sensitive issues.

This role is for a Senior Enablement Manager at Airbnb, focusing on the APAC region. The primary responsibility is to drive the consistent acquisition, growth, and retention of high-quality supply by owning onboarding, training, and continuous development for field and vendor teams. The role involves localizing global enablement programs, partnering cross-functionally, and leveraging enablement tools and insights to improve business outcomes. While the role mentions AI-powered sales enablement content and AI/people-powered operations, the core function is enablement and operations, not direct AI/ML development or research.

Senior Specialist, Premium Support role at Airbnb, focusing on providing end-to-end customer service for premium segments, including complex case management and stakeholder engagement. Requires strong communication, problem-solving, and organizational skills, with proficiency in English and Mandarin.

This role focuses on sales operations strategy for acquisition activities in the APAC region, ensuring business and vendor partners meet performance expectations and shaping strategies for growth acquisition. It involves defining strategic vision, partnering with cross-functional teams, leading forecasting and pipeline analysis, driving lead prioritization, and translating performance data into actionable insights.