What AI roles is Betterment hiring for?

Betterment currently has 5 active AI-related roles in our index. The most common open titles are: CX Automation Performance Analyst, Sr. CX Programs & Automation Manager , Sr. Engineering Manager, Sr. Software Engineer, Sr. Staff Engineer. Most positions are in Engineering and Product.

What stage of AI development does Betterment focus on?

Betterment's active AI hiring is concentrated in: agents (60%), application (40%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.

Where is Betterment hiring AI talent?

Betterment is hiring AI talent in: United States (5 roles).

What technologies does Betterment's AI team work with?

Job postings at Betterment most frequently reference: llm observability, evals, guardrails, model serving, agent orchestration.

Betterment

Fintech · Robo-advisor

HQ: New York City, US
Founded: 2008
Website: betterment.com

Betterment currently has 5 active AI-related job listings. The majority of these roles, 60%, are focused on agents. The company is hiring for roles primarily in Engineering and Product functions, with all positions located in the United States. Recent job postings highlight a focus on technologies such as LLM observability, evals, and guardrails.

Auto-generated from active job postings · last refreshed 2026-05-18

Currently tracking 5 active AI roles, with 7 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $110k–$270k (avg $186k).

Hiring

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7 opens last 4w · 7 prior 4w

Salary range · avg $186k

$110k–$270k

USD · disclosed roles only

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Jobs (5)

5 AI · 30 total active

Title	Stage	Function	Location	First seen	AI score
Sr. Staff Engineer Sr. Staff Engineer on the AI Platform team at Betterment, a fintech company. This role focuses on building the foundation for AI-powered features, including shared infrastructure, LLM evaluation frameworks, and internal libraries. The engineer will shape AI product strategy, collaborate with product and compliance, and ship customer-facing AI functionality in a regulated environment. The role requires strong technical leadership, expertise in LLM systems (prompt engineering, agentic workflows, evaluation), and experience operating AI features in production.	AgentEval Gate	Engineering	New York, NY	Apr 24	8
Sr. Engineering Manager Sr. Engineering Manager for the AI Platform team at Betterment, a fintech company. This role leads a team of senior/staff engineers responsible for building and delivering AI capabilities, shared infrastructure, LLM evaluation frameworks, and internal libraries. The team collaborates with product, compliance, and legal to ensure AI features are developed quickly, enjoyably, and responsibly within a regulated financial services environment. The manager will drive technical direction, sequence roadmaps, and partner with product teams to ship customer-facing AI functionality, while also focusing on evaluation rigor, model observability, and human oversight.	ShipEval Gate	Engineering	New York, NY	Apr 25	7
Sr. CX Programs & Automation Manager Betterment is seeking a Sr. CX Programs & Automation Manager to own the full lifecycle of AI initiatives within their customer support and operations. This role focuses on shipping AI solutions to improve customer experience and agent efficiency, with key metrics including automation rate, AHT reduction, agent productivity, and customer satisfaction. The manager will build and maintain an AI roadmap, translate pain points into use cases, lead delivery in partnership with various teams, drive adoption of AI tools, and ensure responsible AI deployment. Requires 7-10+ years of experience in CX operations or product management with hands-on experience launching AI/automation in support environments.	Agent	Product	United States	Apr 24	7
CX Automation Performance Analyst This role focuses on the post-launch performance and optimization of AI programs within a customer experience context at a fintech company. The analyst will manage AI tooling, ensure performance, identify degradation, handle incident response, maintain documentation, and build feedback loops to inform future development. Experience in regulated industries is required.	ShipPost-train	Product	United States	Apr 24	7
Sr. Software Engineer Sr. Software Engineer on the AI Platform team at Betterment, a fintech company. The role focuses on building shared infrastructure, LLM evaluation frameworks, and internal libraries to enable product teams to develop and deploy AI-powered features responsibly. This includes shipping customer-facing AI functionality and collaborating with legal and compliance in a regulated environment.	AgentEval Gate	Engineering	New York, NY	Apr 24	7

Frequently asked questions

What AI roles is Betterment hiring for?
Betterment currently has 5 active AI-related roles in our index. The most common open titles are: CX Automation Performance Analyst, Sr. CX Programs & Automation Manager , Sr. Engineering Manager, Sr. Software Engineer, Sr. Staff Engineer. Most positions are in Engineering and Product.
What stage of AI development does Betterment focus on?
Betterment's active AI hiring is concentrated in: agents (60%), application (40%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Where is Betterment hiring AI talent?
Betterment is hiring AI talent in: United States (5 roles).
What technologies does Betterment's AI team work with?
Job postings at Betterment most frequently reference: llm observability, evals, guardrails, model serving, agent orchestration.

Title

Stage

Function

Location

First seen

AI score

Sr. Staff Engineer

Sr. Staff Engineer on the AI Platform team at Betterment, a fintech company. This role focuses on building the foundation for AI-powered features, including shared infrastructure, LLM evaluation frameworks, and internal libraries. The engineer will shape AI product strategy, collaborate with product and compliance, and ship customer-facing AI functionality in a regulated environment. The role requires strong technical leadership, expertise in LLM systems (prompt engineering, agentic workflows, evaluation), and experience operating AI features in production.

AgentEval Gate

Engineering

New York, NY

Apr 24

Sr. Engineering Manager

Sr. Engineering Manager for the AI Platform team at Betterment, a fintech company. This role leads a team of senior/staff engineers responsible for building and delivering AI capabilities, shared infrastructure, LLM evaluation frameworks, and internal libraries. The team collaborates with product, compliance, and legal to ensure AI features are developed quickly, enjoyably, and responsibly within a regulated financial services environment. The manager will drive technical direction, sequence roadmaps, and partner with product teams to ship customer-facing AI functionality, while also focusing on evaluation rigor, model observability, and human oversight.

ShipEval Gate

Engineering

New York, NY

Apr 25

Sr. CX Programs & Automation Manager

Betterment is seeking a Sr. CX Programs & Automation Manager to own the full lifecycle of AI initiatives within their customer support and operations. This role focuses on shipping AI solutions to improve customer experience and agent efficiency, with key metrics including automation rate, AHT reduction, agent productivity, and customer satisfaction. The manager will build and maintain an AI roadmap, translate pain points into use cases, lead delivery in partnership with various teams, drive adoption of AI tools, and ensure responsible AI deployment. Requires 7-10+ years of experience in CX operations or product management with hands-on experience launching AI/automation in support environments.

Agent

Product

United States

Apr 24

CX Automation Performance Analyst

This role focuses on the post-launch performance and optimization of AI programs within a customer experience context at a fintech company. The analyst will manage AI tooling, ensure performance, identify degradation, handle incident response, maintain documentation, and build feedback loops to inform future development. Experience in regulated industries is required.

ShipPost-train

Product

United States

Apr 24

Sr. Software Engineer

Sr. Software Engineer on the AI Platform team at Betterment, a fintech company. The role focuses on building shared infrastructure, LLM evaluation frameworks, and internal libraries to enable product teams to develop and deploy AI-powered features responsibly. This includes shipping customer-facing AI functionality and collaborating with legal and compliance in a regulated environment.

AgentEval Gate

Engineering

New York, NY

Apr 24