Currently tracking 15 active AI roles, up 10% versus the prior 4 weeks. Primary focus: Post-train · Engineering. Salary range $98k–$165k (avg $138k).
Braze currently has 24 active AI-related job listings. The majority of these roles, 71%, are focused on agents, with application roles making up another 17%. Engineering is the most frequent function for these positions, followed by Product. Hiring is primarily concentrated in the United States, with additional roles in Brazil and the United Kingdom. Frequent tech tags include agent_orchestration, tool_use, and rag, suggesting a focus on developing and deploying AI agents that can interact with external tools and information.
Braze currently has 33 active AI-related roles in our index. The most common open titles are: Director, CX Business Systems (5), Applied AI Architect (4), Senior Lead Systems Engineer, AI & Automation (4), Senior Technical Product Manager, Content Platforms (Localization) (4), Forward Deployed AI Accelerator (3). Most positions are in Engineering and Product.
Braze's active AI hiring is concentrated in: agents (76%), application (18%), post-training (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Braze is hiring AI talent in: United States (24 roles), Brazil (4 roles), Japan (2 roles), Canada (2 roles).
Job postings at Braze most frequently mention: Reinforcement Learning (RL), Technical Leadership, System Design, Streaming Data, Robotics.
In the past 30 days, Braze has posted 17 new AI-related roles. That is a +31% change versus the prior 30 days (13 → 17).
| Title | Stage | AI score |
|---|---|---|
| Forward-Deployed Data Scientist This role focuses on designing and building end-to-end machine learning solutions for 1-to-1 personalization, with a strong emphasis on Reinforcement Learning (RL) use cases. The Data Scientist will own the full ML pipeline from raw data transformation and model training to activation, drive customer success through technical guidance, and contribute to extending product capabilities and shaping the AI product strategy. The role involves partnering with the product team to advance the platform's self-learning capabilities. | AgentData | 7 |
| AI Decisioning Technical Lead This role is a hybrid technical lead for AI Decisioning at Braze, focusing on the end-to-end AI lifecycle for Japanese customers. It involves both pre-sales (technical SME, pitching, discovery) and post-sales (AI Success Manager, experimentation design, performance analysis, troubleshooting, data pipeline integration). The goal is to help brands predict customer behavior, automate orchestration, and scale hyper-personalized engagement. The role requires strong SQL, Python/R, ML concepts, MarTech knowledge, and consultative skills, with potential to grow into management. |
| Ship |
| 5 |
| Senior Technical Support Specialist Senior Technical Support Specialist for Braze, a customer engagement platform. Responsibilities include owning, prioritizing, and troubleshooting complex customer support issues, acting as an internal escalation point, guiding junior team members, and developing in-depth platform knowledge. Requires strong communication, problem-solving skills, and experience supporting technical products, ideally in SaaS or Mobile. Programming language experience is a plus. | — | 0 |
| Sales Director, Enterprise Sales Director, Enterprise role at Braze, a customer engagement platform company. The role involves leading a team of Enterprise Account Executives, setting acquisition strategies, coaching the sales process, and participating in customer-facing engagements. Prior experience in SaaS enterprise sales leadership and selling Mobile or Marketing Technology is preferred. The company mentions BrazeAI and AI agents, models, and features as part of their platform, but this role is focused on sales leadership, not AI development. | — | 0 |
| Account Executive, Commercial This role is for an Account Executive at Braze, a customer engagement platform company. The role focuses on new business development, market penetration, relationship building, and cross-functional collaboration within the Japanese market. While the company utilizes AI in its platform, this specific role is sales-focused and does not involve building or directly managing AI models. | — | 0 |
| Customer Success Manager Customer Success Manager at Braze, a customer engagement platform, focusing on helping brands realize value from the platform, owning renewals, retention, and driving feature adoption. Requires strong communication, relationship building, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming. | — | 0 |
| Account Executive, Enterprise This role is for an Account Executive at Braze, a customer engagement platform company. The role focuses on new business development, market penetration, relationship building, and cross-departmental collaboration to drive sales. While the company utilizes AI in its platform for personalization and AI agents, this specific role is in sales and does not involve building or directly working with AI/ML models. | — | 0 |
| Manager, Business Development Manager, Business Development role at Braze, focusing on leading and coaching the Enterprise BDR Team in Tokyo to drive outbound pipeline growth. Responsibilities include hiring, performance management, training, strategy development, and collaborating with sales and marketing teams to meet pipeline generation quotas. Requires fluency in Japanese and business-level English, strong leadership, and experience with B2B sales and prospecting tools. | — | 0 |
| Account Executive, Commercial This role is for an Account Executive at Braze, a customer engagement platform company. The role focuses on new business development, market penetration, and client relationship management in the Japanese market. While the company utilizes AI in its platform, this specific role is sales-focused and does not involve building or directly working with AI models. | — | 0 |
| Solutions Consultant This role is a Solutions Consultant at Braze, a customer engagement platform company. The role is customer-facing and involves pre-sales technical storytelling, requiring knowledge of B2C engagement marketing, mobile marketing automation, APIs, and analytics. The ideal candidate has strong communication and collaboration skills, intellectual curiosity, and domain knowledge in areas like SaaS, Mobile, APIs, or Marketing Automation. Business-level Japanese and conversational English are required. | — | 0 |
| Technical Architect This role is a Technical Architect at Braze, a customer engagement platform company. The primary focus is on maximizing customer Time to Value (TTV) by supporting product features and customer onboarding from a technical perspective. This involves facilitating technical aspects of customer adoption, handling daily technical inquiries, enabling customer product and engineering teams to work independently with Braze, documenting technical requirements, validating product use cases, and troubleshooting technical issues. The role also involves collaborating with customer marketing, product, and engineering teams to understand their goals and how Braze fits into their tech stack, designing adoption plans, and providing enablement training and workshops. While the company mentions BrazeAI, the role itself is customer-facing and technical support-oriented, not directly involved in building or researching AI models. | — | 0 |
| Account Executive, Japan This role is for an Account Executive in Japan for Braze, a customer engagement platform. The role focuses on new business development, market penetration, relationship building, cross-functional collaboration, and reporting. While the company mentions AI capabilities within its platform (BrazeAI), the core responsibilities of this Account Executive role are sales-focused and do not involve building or directly working with AI/ML models or systems. Therefore, it is not considered AI-related in terms of the role's craft. | — | 0 |
| Account Executive, Commercial This role is for an Account Executive at Braze, a customer engagement platform company. The role focuses on new business development, market penetration, relationship building, and cross-departmental collaboration within the Japanese market. While the company utilizes AI in its platform (BrazeAI), this specific role is in sales and does not involve building or directly working with AI/ML models. | — | 0 |
| Senior Customer Success Manager This role is for a Senior Customer Success Manager at Braze, a customer engagement platform. The primary focus is on owning client renewals, retention, and driving feature adoption by providing strategic and technical guidance to help customers realize value from the Braze platform. The role involves acting as a trusted advisor, building strong customer relationships, and advocating for customer feedback to product development. Domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming is required. | — | 0 |