Canva is seeking a Growth & Product Lead for Indonesia to own the product and localization strategy, drive growth, and ensure Indonesian users have the best possible experience. This role involves contributing to the product roadmap, analyzing user funnels, adapting global messaging, and providing cultural insights.

This role focuses on managing Canva's voice and localization efforts for the Indonesian language, including translation, quality review, and cultural insights. It involves creating and updating style guides and glossaries, and working with localization partners.

Program Manager for Customer Experience at Canva, focusing on shaping and localizing the support experience for users in Jakarta, Indonesia. This role involves auditing and improving help center content, chatbot responses, and communications, identifying user pain points, launching local support initiatives, and acting as a liaison between local and global teams. Requires experience in customer experience, support operations, or service design, with a strong ability to launch 0-1 initiatives and analyze data.