Cresta

The role is for a Senior Product Designer focused on the Core Platform at Cresta, a company that uses AI to enhance contact center operations. The designer will be responsible for horizontal frameworks and shared capabilities that all Cresta products are built upon, emphasizing systems thinking and designing reusable, scalable, and customizable platforms rather than point solutions. The role involves partnering with Product and Tech leads, driving cross-squad alignment, and ensuring an enterprise-ready experience. While the company is AI-native and uses AI tools, the core craft of this role is product design for platform capabilities, not direct AI/ML model development.

Software Engineer in Test for an AI-powered contact center platform, focusing on building and maintaining the automated testing ecosystem. The role involves designing, developing, and executing test plans, automating scenarios using Playwright (TypeScript), performing exploratory testing, analyzing test results, and collaborating with cross-functional teams to ensure software quality.

Senior Frontend Engineer role at Cresta, an AI company revolutionizing contact centers. The role focuses on building the frontend of a Customer Data Platform, visualizing insights, and guiding customer engagement. While the company is AI-focused, this specific role is primarily frontend engineering with some backend responsibilities, contributing to an AI-powered product.

Senior Backend Engineer role focused on building and optimizing backend services, APIs, and data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform. The role involves collaborating with data scientists and ML engineers, monitoring distributed systems, and ensuring scalability and reliability.

Cresta is seeking a Software Security Engineer with 4+ years of experience in application security engineering and cloud security (AWS/GCP) to support the security & compliance team. The role involves implementing product security features, maturing the DevSecOps pipeline, detecting and responding to threats, supporting audits (SOC 2, ISO 27001, PCI-DSS, TISAX, HIPAA), performing security audits, improving vulnerability management, and developing internal tooling. Proficiency in Python and Go is required.