Cresta

This is an internship role for a Junior Software Engineer at Cresta, a company that uses AI to improve contact center operations. The role involves building and improving backend services, designing APIs, and contributing across the stack. While the company is AI-focused, the internship itself is a general software engineering role.

Junior Software Engineer Intern role focused on building and improving backend services for real-time AI features and search, designing APIs, and contributing across the full stack. Requires a CS degree, backend language proficiency, and API experience. Internship is 3 months with potential for full-time conversion.

Staff Backend Engineer focused on building and optimizing data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform that provides insights and guides customer engagement. The role involves designing and maintaining backend services, APIs, and distributed systems, collaborating with data scientists and ML engineers, and ensuring system reliability and scalability.

Software Engineer, Backend role at Cresta, focusing on building scalable backend services for AI solutions in the contact center space. The role involves working across the stack, designing APIs, and collaborating with ML engineers to power real-time generative assistance, knowledge search, and RAG capabilities. Experience with Python, Go, Node.js, APIs, databases, and cloud platforms is valued.

Senior Software Engineer, Frontend focused role on a Customer Data Platform that visualizes insights and guides customer engagement. The company leverages AI and human intelligence for contact centers.

Staff Backend Engineer role focused on building and optimizing backend services, APIs, and data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform. The role involves collaborating with data scientists and ML engineers, monitoring distributed systems, and ensuring security, scalability, and reliability. Experience with large-scale analytical queries and real-time data is crucial.

Senior Backend Engineer for Cresta's Voice Platform team, focusing on designing, scaling, and operating distributed services for real-time voice infrastructure and contact center automation. Responsibilities include leading development of microservices in Golang, owning voice platform integrations, expanding capabilities like SIP/WebRTC/multilingual support/transcription/translation, building conversation intelligence systems, and improving observability and reliability of real-time voice pipelines. Requires strong backend and distributed systems experience, Go expertise, and cloud infrastructure knowledge.

Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including developer toolchains, multi-cloud Kubernetes clusters, and machine learning infrastructure to support AI teams.

Software Engineer role focused on building backend services for AI solutions in the contact center domain, including real-time generative assistance, knowledge search, and RAG capabilities. Requires experience across the stack, API design, and distributed systems.

Staff Backend Engineer focused on building and optimizing data storage solutions (Postgres, ClickHouse, Elasticsearch) and backend services for a Customer Data Platform that provides insights and guides customer engagement. The role involves designing APIs, collaborating with data scientists and ML engineers, and ensuring system scalability and reliability.

Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including multi-cloud Kubernetes clusters, developer toolchains, and automation. The role specifically involves building machine learning infrastructure to support AI teams in training, testing, and deploying models on large-scale datasets, with a bonus for GPU-enabled cluster experience.

Software Engineer role focused on building and improving Cresta's AI-powered contact center platform, optimizing for performance and reliability. The role involves collaborating with product and engineering teams, owning customer-facing deliverables, and growing into technical ownership of platform components. Requires strong backend engineering skills, API design, real-time data handling, and cloud/Kubernetes experience.

Staff Software Engineer, Frontend role focused on building customer-facing AI products, specifically a Customer Data Platform and visualizing insights. The role involves defining requirements, designing architecture, writing high-quality code for frontend and backend, scaling distributed applications, and integrating with CI/CD and monitoring tools. Requires deep understanding of modern frontend ecosystem (React.js, Webpack, Node.js), API design, database schema design, and observability.

Senior full-stack engineer with a front-end focus to build and scale a customer data platform and user-centric applications. The role involves defining requirements, software architecture, writing high-quality code for frontend and backend, applying design patterns, scaling distributed applications, and integrating with CI/CD and monitoring tools. Experience with modern frontend ecosystems (React.js, Node.js), API design (Websockets, REST, RPC), database schema design, and observability is valued. TypeScript and Go experience is preferred.