This role is for a Program Manager focused on Digital Customer Success at CrowdStrike, a cybersecurity company. The primary responsibility is to develop and execute digital adoption strategies, focusing on email marketing and content creation to enhance customer experience and product utilization. The role involves partnering with marketing, analyzing email performance, gathering requirements from various teams, and leveraging AI tools for content creation, personalization, and insights. While AI tools are used, the core craft is not AI/ML model building.