CrowdStrike

This role is for a Director of Professional Services for Latin America at CrowdStrike, a cybersecurity company. The role focuses on leading and scaling professional services operations, executing revenue growth plans, building partnerships, launching service offerings, and managing technical teams across incident response, consulting, and implementation services. While the company mentions an "AI-native platform", the core responsibilities of this role are in professional services leadership, business development, and team management within the cybersecurity domain, not in the direct development or research of AI/ML models or systems.

This role is for a Senior Customer Success Manager at CrowdStrike, focusing on their LogScale/Next-Gen SIEM product suite. The primary responsibility is to help customers maximize value from the product, drive retention and growth, and act as a trusted advisor. While the company emphasizes its AI-native platform, this role is customer-facing and focused on product adoption and customer satisfaction, not direct AI/ML development.