Decagon
Vertical AI · Customer support AI agents
Vertical AI · Customer support AI agents
Decagon currently has 42 active AI-related job listings. The majority of these roles, 88%, are focused on agents, with a smaller number in serving infrastructure and post-training. Engineering is the dominant function, with 32 positions, followed by product roles. The company is actively hiring in the United States and the United Kingdom. Recent hiring trends show a significant increase, with 16 new AI roles posted in the last 30 days, a 433% rise compared to the previous 30-day period.
Currently tracking 36 active AI roles, up 118% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $150k–$430k (avg $281k).
Decagon currently has 43 active AI-related roles in our index. The most common open titles are: Senior Agent Product Manager (4), Customer Engineer, Agent Builder - Spanish Speaking (3), Engineering Lead, Strategic Deals (2), Engineering Manager, Agents (2), Senior Research Engineer (2). Most positions are in Engineering and Product.
Decagon's active AI hiring is concentrated in: agents (88%), serving infrastructure (5%), post-training (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Decagon is hiring AI talent in: United States (33 roles), United Kingdom (6 roles), Germany (1 role), Canada (1 role).
Job postings at Decagon most frequently mention: Agentic Systems, Planning & Reasoning, System Design, Machine Learning, A/B Testing.
In the past 30 days, Decagon has posted 16 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Senior Solutions Engineer Senior Solutions Engineer at Decagon, a conversational AI platform company. This role focuses on pre-sales engineering, product strategy, and enterprise architecture, acting as a technical advisor to enterprise prospects and customers. Responsibilities include discovering and qualifying solutions, architecting generative AI experiences, and developing custom demonstrations using the Decagon platform. The role requires customer-facing experience and functional understanding of GTM systems. | — | 5 |
| Strategic Account Director This role is for a Director, Strategic Accounts at Decagon, a conversational AI platform company. The primary focus is on enterprise sales, developing strategies to acquire and close key strategic logos, building relationships with stakeholders, and collaborating with internal teams to deliver tailored solutions. The role requires a strong background in strategic or enterprise sales with a proven track record of revenue growth and account expansion. While the company is in the AI space, this specific role is focused on sales and account management, not direct AI/ML development. |
| — |
| 5 |