Freshworks

Lead HR Operations role focusing on processing complex HR queries, executing global HR Shared Services strategy, optimizing HR technology (like Workday), driving process excellence, ensuring compliance, and collaborating with global stakeholders. Requires fluency in English and French, and experience with HRIS platforms and the hire-to-retire lifecycle.

Senior Manager of Customer Success to lead and scale the UKI team, ensuring Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks. This role involves defining regional strategy, leading a team of CSMs, and driving alignment across functions to deliver world-class customer outcomes.