Gusto

Sr. Staff AI/ML Engineer responsible for designing, building, and scaling the AI platform that empowers Gusto's internal teams to build intelligent agents and deliver customer value. This includes developing core platform capabilities such as agent orchestration, RAG infrastructure, eval tooling, model serving, prompt management, observability, and safety guardrails. The role involves owning the full lifecycle from problem framing to production deployment, ensuring the platform is reliable, performant, and easy to adopt. The Staff MLE will also shape technical standards, drive architectural decisions, and mentor engineers.

The AI Solutions Architect will design, prototype, deploy, and continuously improve AI-driven agentic workflows for service operations at Gusto. This role involves architecting end-to-end agentic service workflow frameworks, designing multi-agent orchestration patterns, and influencing AI platform capabilities. The architect will also ensure AI governance, translate CX quality stakes, and strengthen evaluation frameworks, working closely with Engineering, CX, Legal, and Compliance.

This role is for a Legal AI Engineer on a fixed-term contract to build foundational AI infrastructure for a legal team. The engineer will design, implement, and document AI systems and workflows, including a structured knowledge layer and AI-assisted processes for contract review and matter intake. The goal is to turn experiments into robust, shared systems that can be maintained internally after the engagement.

Principal Data Scientist on the Payments team at Gusto, focusing on integrating AI into financial infrastructure. The role involves owning payments intelligence, driving experimentation, building predictive models for failure and risk, and developing AI-native data products. Requires strong SQL, Python, experimentation expertise, and experience with payments domain knowledge. The role emphasizes building AI as a core component and responsible AI use in a regulated financial context.

Seeking a seasoned engineering leader to manage a product development team focused on leveraging AI for payroll infrastructure. The role involves supporting existing core products, advancing AI integration across the product portfolio and SDLC, and transforming shared services like DevOps and QA to be AI-native. The goal is to drive innovation, increase engineering velocity, and ensure AI is a key differentiator.

This role focuses on integrating AI and automation into Gusto's enterprise applications, specifically designing and managing AI agents and Model Context Protocols (MCPs) to make internal systems smarter and more autonomous. The goal is to transform reactive workflows into predictive, self-improving platforms, ensuring security, compliance, and measurable impact within the IT and Enterprise Applications organization.

Senior Staff Security Engineer focused on network security and edge defense, leveraging AI-native tools and workflows to enhance security operations and automation.

This role is for a Staff Business Systems Analyst on the Unified Service Platform (USP) product team at Gusto. The USP team is responsible for engineering the intelligent, AI-driven ecosystem that brings GTM and Service operations into alignment. The role involves driving platform excellence, leading cross-functional delivery, owning the integration ecosystem, acting as a technology strategist, building exceptional Gustie experiences, owning lead-to-cash capabilities, and championing change communication. The ideal candidate has extensive experience with Salesforce, GTM tools, and is comfortable using AI tools to accelerate development. While the role is within an AI-native team and requires using AI tools, the core responsibilities are focused on business systems analysis and platform management rather than direct AI/ML model development.

Staff Software Engineer for Gusto's Payments or Risk platforms. This role involves designing, building, and testing core money movement or risk platform services, mentoring engineers, and collaborating with cross-functional teams. The role requires experience in full-stack development, scaling platforms, and leveraging AI tools to accelerate development and deliver new capabilities. The primary focus is on engineering the core business engine and enabling product teams with reliable backend services.

Staff Software Engineer, Observability at Gusto. This role focuses on shaping observability standards, owning and evolving the observability platform (logging, metrics, tracing), and building AI-native capabilities for anomaly detection, failure diagnosis, and root cause analysis. The role also involves creating developer experiences, driving reliability automation, and partnering with engineering teams. Requires 8+ years of experience in observability/monitoring infrastructure, experience with platforms like Datadog, and proficiency in Ruby, Python, or TypeScript. Experience with cloud infrastructure, IaC, and Kubernetes is preferred.

Staff Software Engineer, Core Platforms at Gusto. This role focuses on building and scaling foundational product platforms, including services for communications, reporting, dashboards, access, workflows, risk, payments, and compliance. The engineer will mentor others, collaborate with cross-functional teams, and own the performance of platform services. While not directly building AI models, the role requires leveraging AI tools to accelerate development, improve testing, and deliver new capabilities, with an emphasis on curiosity and safe experimentation with emerging AI frameworks.

This role focuses on owning the financial data layer for Gusto's payment platform, ensuring accuracy, completeness, and auditability. It involves designing and implementing AI-powered workflows for reporting, analysis, and controls, with a strong emphasis on data integrity and regulatory compliance within a FinTech environment. The role requires a blend of accounting expertise, data skills (SQL), and a proactive approach to adopting and evaluating AI tools.

Principal Software Engineer for Gusto's Money Group, focusing on technical leadership, architectural vision, and driving AI-native solutions for financial products. This role involves migrating services from a monolith to a service-oriented architecture, managing partner ecosystems, and mentoring engineers, with a strong emphasis on integrating AI for features like transaction categorization and conversational finance.

Head of Engineering for Gusto's Money Group, responsible for the end-to-end Money platform and product engineering organization. This role owns the technical vision, architecture, and delivery across Consumer Money, Business Money, Accounting, Expenses & Invoicing, and Payments. The focus is on building secure, scalable, and compliant financial systems, modernizing essential platforms, and driving product innovation including AI-powered automation, while ensuring reliability and operational excellence.

Staff Software Engineer, Database Infrastructure role at Gusto, focusing on architecting, deploying, and managing distributed database systems (TiDB) on Kubernetes. The role involves complex migrations, defining efficiency improvements, ensuring data consistency and security, and mentoring other engineers. It emphasizes experience with distributed data systems, Kubernetes, AWS, and operating in an AI-native environment.

Staff Software Engineer role at Gusto focusing on core customer-facing products. The role involves the full product lifecycle, from design to launch and iteration, with a strong emphasis on building scalable solutions, mentoring engineers, and collaborating with cross-functional teams. While not directly building AI models, the role requires leveraging AI tools for development, improving testing, and delivering new product capabilities, along with experimenting with emerging AI frameworks.

Senior Data Engineer at Gusto responsible for building tools and systems that make Gusto's data consistent, user-friendly, and helpful. This role involves partnering with analytics, product, and engineering teams to deliver data solutions that drive business and customer impact, with a functional understanding of leveraging AI and automation in data engineering.

Principal Software Engineer role at Gusto, focusing on core platform capabilities for Payroll and Tax systems. The role involves technical leadership, system design, scaling existing applications (Ruby/Rails, TypeScript/React), and mentoring engineers. While AI is fundamental to how work is done at Gusto and engineers are expected to engage with AI tools, this role is not primarily focused on building AI models or agents, but rather on engineering robust systems that may leverage AI tools.

Software Engineer role focused on building and scaling secure, frictionless authentication solutions for Gusto's native Android app and mobile web-views. The role involves integrating biometric authentication and passkey functionalities, implementing secure coding practices, and collaborating with various teams to deliver high-impact solutions. While AI is mentioned as fundamental to Gusto's operations and team members are expected to engage with AI tools, this specific role's core responsibilities are in mobile engineering and security, not direct AI/ML model development.

Senior Software Engineer to architect, build, and maintain the data infrastructure at Gusto. Collaborate closely with Data Science, Business Intelligence, and analysts across Gusto teams to help them achieve their goals. This role is a software development position with knowledge of data architectures and data delivery.

Gusto is seeking a Revenue Analytics Engineer to build and maintain foundational data infrastructure for scaling sales efforts. This role involves partnering with GTM analysts to scope and deliver data products, owning sales data end-to-end, and establishing best practices for AI utilization at scale. The position reports to the Head of Go-To-Market analytics and collaborates with Data Science, Data Platform, and Business Technology teams.

Gusto is seeking a Staff Mobile Software Engineer for their iOS team. The role involves architecting, building, testing, and refining the native iOS app and supporting mobile web views. Responsibilities include developing product features, collaborating with cross-functional teams, and scaling essential services like push notifications and localization. The ideal candidate will have at least 6 years of Swift/iOS experience, strong communication skills, and a self-driven mindset. While AI is fundamental to Gusto's operations and employees are expected to engage with AI tools, this specific role focuses on core mobile engineering rather than direct AI/ML model development.

This role is for an experienced L4 People Technology Workday Developer responsible for the design, configuration, and optimization of Workday solutions for HR and payroll processes. The role involves leading Workday configuration, architecting business processes, developing advanced reports, driving data quality, leading testing strategies, and providing expert support. While the company mentions AI as fundamental and expects engagement with AI tools, the core responsibilities of this role are focused on Workday system development and optimization, not direct AI/ML model building or research.

Staff Mobile Software Engineer, Android with 8+ years of experience to architect, build, test, and refine Gusto's native Android app, develop product features, collaborate with cross-functional teams, and scale essential services. The role emphasizes ownership of scaling shared services and keeping up with Android advancements, working closely with Product, Identity, Security, System Design, and Infrastructure teams.