Instacart

Instacart is seeking a Senior Machine Learning Engineer to work on their Search & Recommendations team. This role will focus on building and architecting the foundational ranking backbone models that power the entire shopping journey, optimizing for various objectives like GTV, basket lift, and retention. The engineer will also work on LLM-enhanced retrieval and features, and advance evaluation practices for online experiments and attribution pipelines. The role requires experience in ML at scale, multi-objective optimization, and production-grade ML systems.

Instacart is seeking a Senior Engineering Manager to lead their dedicated Search engineering team. This role will own the strategy and execution for Single-Retailer Search (SRS), Cross-Retailer Search (XRS), search suggestions, typeahead, and whitelabel search. The team is heavily ML-weighted and operates one of Instacart's largest revenue surfaces, focusing on applied search and ranking. The manager will lead and grow a senior team of engineers and MLEs, responsible for relevance, ranking, and infrastructure. Key responsibilities include owning technical strategy, roadmap, and goals; driving growth with a quality bar; championing LLMs in search; designing next-generation retrieval architecture; improving experimentation velocity through evaluation and tooling; and partnering with various teams. The role requires strong engineering management experience, direct experience with search/recommendations/applied ML systems, familiarity with modern retrieval techniques, and technical depth in ML and distributed systems.

Senior Software Engineer to join the Agentic Analytics Platform team, focusing on building LLM-powered systems for data practitioners. This role involves designing and implementing end-to-end systems including retrieval, agentic workflows, evals, and product surfaces within Instacart's Data Infrastructure organization.

Senior Software Engineer on Instacart's AI Labs & Foundations team, responsible for designing, building, and operating high-scale production AI systems and agentic experiences like conversational shopping agents and voice AI. The role involves integrating foundation models, applying techniques like RAG, and owning projects end-to-end with a focus on reliability and efficiency.

Director of Product for Instacart's Agentic Commerce team, responsible for the product strategy and execution of conversational and generative AI products that deliver personalized shopping experiences at scale. This includes leading a product management team, partnering with cross-functional teams (Engineering, ML, Design, GTM, BD), defining the multi-year vision, and delivering novel AI experiences for consumers and retailers.

Director of Product for Agentic Commerce at Instacart, leading product strategy and execution for conversational and generative AI products. Focuses on building hyper-personalized shopping experiences, including an AI shopping agent (Cart Assistant) and integrations with third-party agents. Drives 0-to-1 product building, shipping AI features, and commercializing solutions while ensuring responsible AI practices.

Lead research and development of pCTR and conversion prediction models, focusing on improving calibration, reducing training data biases, and advancing model accuracy. Design and implement debiasing techniques, contribute to next-generation Multi-Domain Multi-Task (MDMT) models, and drive sequence modeling initiatives like TIGER. Collaborate on Foundation Models and formulate ambiguous modeling problems.

Senior Product Manager for Fraud & Trust at Instacart, focusing on strategy and execution for fraud detection, identity verification, and appeasements. The role involves evolving a real-time ML-powered decision platform and shaping an AI-native fraud defense strategy to balance cost efficiency with customer experience. Key responsibilities include owning the product vision, driving AI/ML innovations, and collaborating with Data Science and ML Engineering.

Senior Product Manager for Fraud & Trust at Instacart, focusing on strategy and execution for fraud detection, identity verification, and appeasements. The role involves evolving a real-time ML-powered decision platform and shaping an AI-native fraud defense strategy to balance cost efficiency with customer experience. Key responsibilities include owning the product vision, driving AI/ML innovations, and collaborating with Data Science and ML Engineering.

Engineering Manager, Machine Learning to lead a team of ML and AI infrastructure engineers building perception, multimodal understanding, and edge inference systems for AI-powered shopping carts. The role involves defining the technical vision, architecting training and inference platforms, delivering production-grade CV/VLM models, and optimizing on-device inference for real-time edge operation. This is a leadership role focused on the 'brain' behind the cart, bridging edge devices with cloud systems.

Instacart is seeking a Senior Staff Machine Learning Engineer to lead the technical vision for AI in search and discovery. This role involves architecting and building large-scale ML systems that combine generative AI, LLM reasoning, retrieval, ranking, and personalization to create next-generation shopping experiences. The engineer will also build and operate production ML systems serving millions of users in real-time and mentor other engineers.

Instacart is seeking a Senior Machine Learning Engineer II for their Search & Recommendations Ranking team. This role focuses on building and optimizing the foundational ranking backbone that powers the entire shopping journey, aiming to improve metrics beyond clicks, such as GTV, basket lift, and retention. The position involves architecting multi-task/multi-objective models, designing value-aware optimization systems, and enhancing retrieval with LLMs, while also owning the inference layer and advancing evaluation practices. Experience with production ML, multi-objective optimization, and online testing is required, with a preference for expertise in multi-task learning, causal modeling, and low-latency ranking services.

Instacart's Enterprise Solutions team is seeking a Forward Deployed Engineer to embed within enterprise customer environments, build agentic AI solutions on top of their infrastructure, and integrate Instacart's AI capabilities. This role requires strong software engineering experience, hands-on LLM API experience, and the ability to work with complex enterprise systems and stakeholders.

Instacart's Enterprise Solutions team is seeking a Forward Deployed Engineer to embed within enterprise retail customers and partners. The role involves designing, building, and deploying AI and agentic solutions tailored to customer infrastructure, integrating Instacart's AI capabilities, and serving as the primary technical point of contact. This role requires strong software engineering experience, hands-on experience with LLM APIs and agent frameworks, and the ability to integrate with complex enterprise data environments.

Instacart is seeking a Senior Engineering Manager to lead their dedicated Search engineering team. This role will own the strategy and execution for Single-Retailer Search (SRS), Cross-Retailer Search (XRS), search suggestions, typeahead, and whitelabel search. The team is heavily ML-weighted and operates one of Instacart's largest revenue surfaces, focusing on applied search and ranking. The manager will lead and grow a senior team of engineers and MLEs, responsible for relevance, ranking, and infrastructure. Key responsibilities include owning the technical strategy, roadmap, and goals; driving growth while maintaining quality; championing LLMs in search; designing next-generation retrieval architecture; improving experimentation velocity through evaluation and tooling; and partnering with various teams. The role requires strong engineering management experience, direct experience with search/recommendations/applied ML systems, familiarity with modern retrieval techniques, and technical depth in ML and distributed systems. Experience with LLMs in production and e-commerce/ads-adjacent ranking problems is preferred.

Senior Machine Learning Engineer II on the Matching & Positioning team, focused on real-time decisioning for order batching, shopper routing, and assignment in a multi-sided marketplace. The role involves designing and shipping algorithms that impact profitability, delivery times, and customer satisfaction, working at the intersection of operations research, combinatorial optimization, and machine learning. Responsibilities include building production-grade optimization and ML solutions, owning the full model lifecycle, developing low-latency services, partnering with cross-functional teams, and leveraging experimentation for validation.

Instacart's AI Productivity team builds AI-powered platforms and tools to enhance engineer and operator productivity. This role involves designing, building, and operating production systems that integrate LLMs into workflows, focusing on code assistants, knowledge search, and chat. The engineer will own projects end-to-end, ensuring reliability, security, and compliance, and will partner with various teams to ship scalable AI solutions.

Senior Software Engineer II on the ML/AI Platform team responsible for building and maintaining the internal platform that supports training and deploying AI models across the organization. This includes developing SDKs and infrastructure for AI model fine-tuning and batch inference.

Engineering Manager to lead the Catalog Enrichment team, building an AI-native platform and pipelines that create, enrich, and maintain product attributes. The role involves blending LLMs, classical inference, workflow orchestration, and human review into configurable pipelines, owning ML-facing interfaces, and partnering with various teams to drive impact. The goal is to evolve towards autonomous pipeline construction and ensure auditable governance.

Staff Software Engineer for Instacart's Home & Cross-Retailer Search team, focusing on building and scaling the infrastructure for customer discovery, search, ranking, indexing, and personalization. The role involves defining technical vision, owning architecture, partnering with ML teams, and improving developer velocity. Requires strong backend systems experience, particularly in search, recommendations, or feed-ranking systems.

Senior Data Scientist focused on Search experience at Instacart. This role involves owning core search metrics, designing and analyzing experiments for ranking, retrieval, and UX, and partnering with ML teams to improve relevance, quality, and latency. The position requires strong analytical skills, A/B testing experience, and the ability to translate complex data into actionable recommendations. Experience in search relevance, NLP, and bridging offline/online metrics is preferred.

Senior Data Scientist on the Shopping Experience team at Instacart, focusing on Search. This role owns the analytics and experimentation strategy for search relevance, ranking quality, and latency, partnering with Product, Engineering, and ML. Responsibilities include defining metrics, designing and analyzing A/B tests, building diagnostic analyses, connecting offline model evaluation with online metrics, and improving data quality for search. The role requires strong analytical skills, product sense, and communication, with experience in A/B testing, SQL, Python/R, and modern AI tooling. Preferred qualifications include experience in search relevance, recommendations, NLP, embeddings, and bridging offline/online evaluation.

Senior Machine Learning Engineer with Operations Research background to join the Service Availability & Routing team. Focuses on designing, developing, and deploying ML solutions for marketplace challenges like order batching, shopper routing, service availability prediction, and real-time assignment, directly impacting profitability and shopper experience at scale. Collaborates with product, data science, and backend engineers.

Instacart is seeking a Senior Data Scientist II to drive AI for Analytics initiatives. This role involves identifying product opportunities using data, deploying AI systems in production, and enhancing product features with intelligent functionality. The ideal candidate will have extensive experience in data science, Python, SQL, and building production ML models, with a focus on driving product strategy and collaborating cross-functionally.

Instacart is seeking a Senior Data Scientist II to drive AI for Analytics, focusing on identifying promising opportunities, deploying AI systems in production, and improving product features with data science methods. The role requires strong collaboration, product roadmap creation, and the ability to build and deploy ML models into production.

Instacart is seeking an Ads AI Analyst to own the intelligence behind their Ads agents. The role involves defining the Ads semantic/context layer, building vertical AI agents to analyze campaigns and recommend actions, and partnering with various teams to ship production agents. Responsibilities include defining ontologies, building data models, ingesting and enriching content, designing RAG workflows, establishing evaluation suites, and running experiments to quantify impact. The role requires strong SQL, Python, dbt, Snowflake, and Ads analytics expertise, with a focus on shipping AI systems that drive business impact.

Instacart is seeking an Ads AI Analytics Lead II to own the intelligence behind their Ads agents. This role involves designing the Ads semantic/context layer, building vertical AI agents to analyze campaigns, diagnose performance, and recommend actions to improve ROAS, pacing, and partner outcomes. The position requires partnering with GTM, Product, Data Science, and Engineering to ship production agents with measurable lift. Responsibilities include defining Ads ontologies and metrics, building dbt models, ingesting and enriching unstructured Ads content, designing and evaluating retrieval workflows (RAG), designing agent reasoning and policies, establishing evaluation suites, running A/B experiments, and translating Ads problems into agent behaviors.

This role focuses on developing and deploying AI-powered systems to enhance analytical work and enable self-serve analytics at scale within Instacart's consumer marketplace. The Senior Data Scientist II will own product strategy, identify high-impact AI/ML opportunities, and lead the integration of AI systems with data experts to improve feature launch velocity and overall analytical efficiency.